What are the responsibilities and job description for the Food Runner/Busser position at Magnolia Hotels?
The Food Runner/Busser is responsible for working with the expo to assure prompt delivery of the food that is ready in the “hot” and “cold” windows in the kitchen. The Food Runner/Busser is responsible for delivery to the tables in the Food and Beverage Outlet. The Food Runner/Busser and expo work both together and independently to assure that every plate looks correct and to deliver hot/cold food in a timely manner to the guests in all outlets. The Food Runner/Busser together with the service staff is responsible for bringing any additional items the guests need to complete their meal.
Responsibilities
Responsibilities
- Checks each plate of food to be correct as ordered by the guest.
- Makes sure all condiments are accompanying each order.
- Assures that every item on the order is ready and on the tray together. Works diligently to avoid breakage and loss.
- Notifies server of guest needs.
- Completes all opening, on-going, and closing side work and manager on duty as signed off on work.
- Stocks/restocks appropriate linens for service. Stocks/restocks work stations with appropriate plates and saucers, etc.
- Informs server of any potential guest issues.
- Provides general resort information for guests.
- This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Previous experience passionately providing service to others. Excellent phone skills needed.
- People Person. The best part of serving others is creating experiences for them that go beyond the expected.
- Great communicator. Providing amazing experiences requires the ability to communicate to any guest, client, or associate.
- A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
