What are the responsibilities and job description for the Franchise Success Coach position at Magnolia Soap & Bath Co?
Company/Position: Magnolia Soap & Bath, Franchisee Success Coach
Opening: Immediate; Location
Remote with Partial Travel
Meet Magnolia!
The Magnolia Soap & Bath story began in 2016 when founder, Magen Bynum set out to find
safer solutions for her daughter’s sensitive skin. This dedication to safe, effective, and
indulgent products inspired Magnolia’s line of soap, bath, and homecare essentials for the
whole family.
At Magnolia, we want our Customers to feel vibrant, healthy, and beautiful - confident in
the ingredients they use on their skin. Offering plant-based alternatives that are healthy
and joyful, our products are locally made and handcrafted with love in our Franchisee-
Owned Stores.
We currently have fifty-one stores operating across the country and seventeen set to open
this year.
https://www.magnoliasoapandbath.com/
Job Description
Are you the kind of person who gets fired up about helping others succeed? Do you love
seeing small businesses thrive, communities grow stronger, and people chase their
dreams with confidence? If so, you might be the perfect fit for our Franchisee Success
Coach role!
About the Role:
As our Franchisee Success Coach, you will be the go-to guide, cheerleader, and strategist
for our Magnolia Franchisees. Your mission? Help them reach profitability, build thriving
local businesses, and feel supported every step of the way. You will be in the trenches with
them—offering wisdom, encouragement, and real strategies to help them grow.
What You will Do (aka Your Superpowers):
✓ Be Their Business Bestie – Provide coaching, insights, and hands-on support to
help Franchisees reach (and exceed!) their goals.
✓ Turn Numbers into Knowledge – Help Franchisees understand their financials,
identify opportunities, and create action plans that drive profit.
✓ Foster Connection – Encourage Franchisees to build strong relationships within
their Local and Franchise communities
✓ Lead with Heart & Strategy – Support Franchisees in optimizing their operations,
marketing, and customer experience to build sustainable success.
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Company/Position: Magnolia Soap & Bath, Franchisee Success Coach
Opening: Immediate; Location
Remote with Partial Travel
✓ Inspire & Motivate – Sometimes, people just need a little pep talk. You will be the
voice of encouragement and accountability that helps Franchisees push through
challenges and celebrate wins
✓ A Whiz at Using a CRM to capture every delightful detail of Franchisee
interactions—because keeping things organized is half the magic of building great
relationships!
What We Are Looking For (aka Your Secret Ingredients):
✓ A Franchise-first spirit that naturally prioritizes the needs and success of our
Franchisees.
✓ Experience in the Brick-and-Mortar world of franchising. Knowing the ins and outs
of a bustling storefront is a definite plus.
✓ A Natural Coach & Mentor – You love helping others see what is possible and
guiding them toward success.
✓ A Business-Minded Problem Solver – You get how businesses work, from
financials to marketing to day-to-day operations.
✓ A People Person with Passion – You genuinely enjoy connecting with
entrepreneurs and being their trusted go-to resource.
✓ A Strategic Thinker – You see the big picture and can break it down into actionable
steps.
✓ A Community Builder – You believe in the power of local businesses to make a
difference and love fostering a strong sense of connection.
✓ A Bachelor’s Degree in Business Administration, Operations Management, or a
related field is preferred to anchor your strategic insights.
✓ 2 years of Franchisee Success Coaching in a multi-location franchise setting,
especially within brick and mortar retail, lifestyle, or health & wellness
environments, to lend your seasoned expertise.
✓ Proven ability to Foster Relationships and influence decisions, from Franchisees
to Team Members to Vendor Partners.
✓ An Initiative-Taker Attitude with a purposeful mindset (and maybe a little sparkle).
Why You Will Love This Role:
✓ Impact & Purpose – You will be making a real difference in people’s lives and
helping them create something meaningful.
✓ A Growing Brand – We are expanding, which means there is plenty of room for you
to grow with us!
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Company/Position: Magnolia Soap & Bath, Franchisee Success Coach
Opening: Immediate; Location
Remote with Partial Travel
✓ A Supportive, Fun-Loving Culture – We take our mission seriously, but we also
believe in celebrating wins, lifting each other up, and having a little fun along the
way.
Perks of Joining the Magnolia Family:
✓ Competitive salary with performance-based compensation to keep you motivated.
✓ Generous PTO package.
✓ Health, dental, and vision insurance assistance because we care about you, too.
✓ Employee discounts—because you deserve to bask in the beauty of our products.
✓ Opportunities to grow alongside a brand that is all about making people feel good,
inside and out.
How to Apply (aka Your First Step):
Ready to sprinkle some Magnolia magic into your career? Send your resume and a cover
letter sharing why you are the perfect fit for this role to
ddavis@magnoliasoapandbath.com. We cannot wait to hear from you!
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