Teller - PT

A "PT Teller" job description refers to a part-time bank teller position, where the primary responsibility is to assist customers with basic financial transactions like deposits, withdrawals, check cashing, and account balance inquiries, while maintaining a balanced cash drawer, all while working a schedule of less than full-time hours per week; often requiring excellent customer service skills and accuracy in handling cash transactions. Key responsibilities of a PT Teller:

• Customer service: Greet customers, answer questions about accounts and services, and provide a positive banking experience.
• Transaction processing: Handle deposits, withdrawals, check cashing, wire transfers, and other routine transactions accurately and efficiently.
• Cash handling: Count and verify cash, maintain a balanced cash drawer, and follow security procedures for cash management.
• Identification verification: Check customer IDs to comply with regulations.
• Account opening and maintenance: Assist with opening new accounts, updating account information, and processing simple account changes.
• Cross-selling: Identify customer needs and promote additional bank products and services.
• Compliance: Adhere to all bank policies and procedures, including anti-money laundering regulations.

Essential skills for a PT Teller:

• Basic math skills: Accurate counting of cash and ability to perform simple calculations.
• Customer service skills: Friendly and professional demeanor, ability to handle customer inquiries and resolve issues.
• Attention to detail: Ensuring accuracy in transactions and record-keeping
• Computer proficiency: Familiarity with banking software to process transactions
• Communication skills: Clear and concise communication with customers

Education, Experience, and Licensing Requirements:

• A high school diploma or equivalent is required.
• Previous customer-facing experience is preferred.
• Cash Handling experience is preferred.