What are the responsibilities and job description for the Teller Team Lead position at Magnolia State Bank?
Job Description
The Head Teller position at Magnolia State Bank is a critical role that requires strong leadership and technical skills. As a Head Teller, you will be responsible for managing the daily activities of our teller team, ensuring seamless transaction processing, and providing exceptional customer service.
Key Responsibilities:
- Supervise and train junior tellers, promoting a culture of excellence and teamwork
- Perform complex transactions, including deposits, withdrawals, loan payments, and cash advances, while maintaining accuracy and adhering to bank policies and procedures
- Develop and maintain relationships with customers, identifying opportunities to promote bank products and services
- Coordinate night depository duties, including logging bags, processing deposits, and making change orders
- Monitor and analyze data to identify trends and areas for improvement, making recommendations to management as needed
Requirements:
- 5 years of experience in a financial institution, preferably as a head teller or in a similar supervisory role
- Intermediate knowledge and skills in computer terminal and personal computer operation, mainframe computer system, and word processing, spreadsheet, and account opening software programs
- Effective oral, written, and interpersonal communication skills, with the ability to apply common sense and deal with difficult problems involving multiple facets and variables in non-standardized situations
- Ability to work with general supervision while performing duties, with a current Georgia driver's license and vehicle insurance coverage if required to drive in the course of performing assigned duties and responsibilities
Benefits:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
The Head Teller position at Magnolia State Bank is a critical role that requires strong leadership and technical skills. As a Head Teller, you will be responsible for managing the daily activities of our teller team, ensuring seamless transaction processing, and providing exceptional customer service.
Key Responsibilities:
- Supervise and train junior tellers, promoting a culture of excellence and teamwork
- Perform complex transactions, including deposits, withdrawals, loan payments, and cash advances, while maintaining accuracy and adhering to bank policies and procedures
- Develop and maintain relationships with customers, identifying opportunities to promote bank products and services
- Coordinate night depository duties, including logging bags, processing deposits, and making change orders
- Monitor and analyze data to identify trends and areas for improvement, making recommendations to management as needed
Requirements:
- 5 years of experience in a financial institution, preferably as a head teller or in a similar supervisory role
- Intermediate knowledge and skills in computer terminal and personal computer operation, mainframe computer system, and word processing, spreadsheet, and account opening software programs
- Effective oral, written, and interpersonal communication skills, with the ability to apply common sense and deal with difficult problems involving multiple facets and variables in non-standardized situations
- Ability to work with general supervision while performing duties, with a current Georgia driver's license and vehicle insurance coverage if required to drive in the course of performing assigned duties and responsibilities
Benefits:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
