What are the responsibilities and job description for the Field Service Technician position at magnow.us?
Role And Responsibilities
· Serves primarily existing and new customers by troubleshooting equipment failures by phone on customer sites
· Locates sources of problems by observing electrical, hydraulic, or mechanical devices in operation
· Startup and commissioning of new equipment at customer location
· Maintains close relationships with customers. Identifying solutions; suggesting improved methods and techniques; recommending equipment/system improvements
· Determines changes in dimensional requirements of wear parts by inspecting parts; using rules, calipers, micrometers, and other measuring instruments. Metric knowledge is a must
· Disassemble of entire equipment in the workshop environment for reconditioning or upgrading customer equipment
· Provides mechanical maintenance information by answering questions and requests
· Provide after-sales technical support, review spare parts manuals, and suggest replacement of worn parts
Qualifications And Education Requirements
· Great customer service skills
· Experience as a Field Service Controls Technician is preferred. Strong mechanical ability
· Knowledge of Metric System
· Experience as a Field Technician or Maintenance Technician
· PLC troubleshooting experience. Programming is a plus
· Hydraulic control experience
· Ability to travel on short notice, Monday through Friday. Some weekends are required
· Two-Year Technical Degree or equivalent is preferred
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Schedule:
- 8 hour shift
Ability to Commute:
- Fletcher, NC 28732 (Required)
Ability to Relocate:
- Fletcher, NC 28732: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $25 - $30
