What are the responsibilities and job description for the Guest Relations Specialist - Winery position at Magnus Ridge Winery?
Tasting Room Staff Job Description
Overview
We are seeking enthusiastic and knowledgeable Tasting Room Staff to join our dynamic team. In this role, you will provide exceptional customer service while guiding guests through our tasting experiences. You will play a vital role in creating memorable moments for visitors, showcasing our products, and ensuring a welcoming atmosphere. Ideal candidates will have a passion for the food and beverage industry, particularly in fine dining and catering environments.
Responsibilities
- Welcome guests to the tasting room and provide an engaging introduction to our offerings.
- Conduct tastings and share detailed information about the products, including flavor profiles and production methods.
- Ensure compliance with food safety and handling regulations while preparing and serving food items.
- Assist with the setup and breakdown of events, including banquets and private tastings.
- Maintain cleanliness and organization of the tasting room, ensuring a pleasant environment for guests.
- Handle customer inquiries and provide assistance as needed to enhance their experience.
- Collaborate with team members to ensure smooth operations during busy periods.
Experience
- Previous experience in customer service within the food industry is preferred.
- Familiarity with dietary aide roles, catering services, or fine dining establishments is a plus.
- Knowledge of food safety standards and best practices in food handling is essential.
- Strong communication skills and the ability to engage with diverse groups of people.
- A passion for wine or spirits is beneficial but not required; training will be provided.
Join us in delivering exceptional experiences that highlight our commitment to quality and hospitality!
Job Type: Part-time
Pay: From $15.50 per hour
Expected hours: No more than 25 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Rock Stream, NY 14878 (Required)
Ability to Relocate:
- Rock Stream, NY 14878: Relocate before starting work (Required)
Work Location: In person
Salary : $16