Cashier, Consolidated Business Office - FT

Improving Lives Together

Magruder Hospital offers competitive wages with a comprehensive benefit package available to both full-time and part-time employees. We provide a full health plan and generous time off that includes Holidays, Vacation, Sick, Personal, and even your Birthday! Our culture and family friendly work environment truly set us apart- apply today for an opportunity to join our team and help serve this great community!

Receives and records payments to customer’s accounts. Assist customers with questions on account balances. Works various other Consolidated Business Office job duties as assigned.

Essential Duties & Responsibilities:

• Receives payments on open accounts.
• Determines application of incoming payments.
• Prepares daily cash on hand and investigates and resolves any out of balance problems.
• Updates the accounts receivable ledger by recording payment amount, adjustments, and comments into the computer.
• Makes change, cashes checks, and issues receipts.
• Receives and processes petty cash disbursements for Magruder Hospital employees according to established procedures. Ensures the accuracy and completeness of petty cash requisitions.
• Prepares the daily bank and credit card deposits.
• Responsible for processing patient payments through online portal.
• Completes the initial sort of mail received by the hospital.
• Assembles Magruder and Magruder Medical Group deposits.
• Responsible for working the following work queues; Pre-Registration, In-House and the Ready to Bill.
• Assist the Financial Counselors with filling out the HCAP logs.
• Assist customers with financial counseling questions when the Financial Counselor is not available.
• Posts adjustment sheets generated by the staff in the hospital.
• Processes refunds due to overpayment.
• Coverage in switchboard for restroom, lunches, or small breaks at needed.
• Attendance is an essential function of this position. Reports to work on time and as scheduled; Shows respect for co-workers by following established break times; Keeps personal conversations and telephone calls to a minimum.
• Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions; ensures compliance with Joint Commission and other external and internal regulatory agencies.
• Maintains the integrity of confidential patient information in accordance with HIPAA and hospital policy, including accessing, using and disclosing patient information relevant to the individual employee’s job duties. Also maintains confidentiality of other customer and hospital business affairs.
• Adheres to the standards of Magruder Hospital’s corporate compliance policies and seeks guidance and training when necessary to resolve questions about the policies. Reports violations in accordance with corporate compliance and organizational standards.
• Attendance is an essential function of this position. Reports to work on time and as scheduled; Shows respect for co-workers by following established break times; Keeps personal conversations and telephone calls to a minimum.
• Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
• • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• • 
    Demonstrate a working knowledge of Magruder Hospital emergency codes.
  • Ability to post Magruder Hospital and MMG payments with a high degree of accuracy.
  • Strong working knowledge of departmental policies, procedures and business operations and how they interrelate to other departments in the organization.
  • Basic knowledge of insurance and/or account follow-up.
  • General knowledge of accounting systems and procedures.
  • Must be able to see, hear, respond, and communicate efficiently to the customer, patients and to calls received. Must be able to interact efficiently with others.
  • Must be detail-oriented to research accounts to determine proper payment and verify correct adjustments for accounts.
  • Must have the ability to deal with constant interruptions with poise, tact, and professionalism, while maintaining a positive image for the hospital.
  • Prior experience in healthcare billing or registration preferred.
  • Assist with researching posting problems when needed.
  • Basic understanding of billing form UB-04, 1500 and ICD-10 Coding.
  • Knowledge of hospital and/or medical billing and insurance claim filing.
  • Participant in special workshops of training sessions in Medicare, Medicaid and non-government payers procedures to maintain a current, knowledgeable position relative to these procedures.
  • Basic knowledge of Third-party billing and collections.
  • Basic knowledge of medical and insurance terminology.
  • Minimum 1 year experience in a Customer Service setting.
  • Maintains a positive impression at all times.

Preferred:

• Past experience in hospital business office preferred.
• Previous accounting background

Magruder Hospital is an Equal Opportunity Employer and provides equal employment and advancement opportunities to all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran status, disability, or any other protected class under the law.

Magruder Hospital is a Tobacco and Drug Free Workplace. Any offer of employment will be contingent upon satisfactory completion of pre-employment drug screening, including screening for the presence of nicotine, satisfactory completion of background verification, and the results of a post-offer medical and physical examination.