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Call Center Receptionist

Magruder Laser Vision
Clermont, FL Full Time
POSTED ON 12/5/2024 CLOSED ON 2/2/2025

What are the responsibilities and job description for the Call Center Receptionist position at Magruder Laser Vision?

ISO: A Full-Time energetic and reliable individual to join our team as  a Call Center Receptionist.  The successful candidate will be responsible for checking patients in, answering incoming calls, evaluating and servicing patient needs, and keeping accurate records within the Electronic Medical Records (EMR). Our Front Desk Reception is often the first impression of our practice for our patients. We are interested in hiring individuals with a commitment to outstanding patient care and the ability to make quick and accurate decisions.

Responsibilities

  • Answer multiline telephone, assist callers with questions, schedule appointments using online software and distribute calls in a professional manner
  • Identifying customers' needs, clarify information, research issues and provide direction
  • Keeping records of all conversations in our patient database in a comprehensible way
  • Obtaining and entering personal, financial and insurance information into the electronic medical records system

Requirements for Position

Education and Work Experience:

  • High School Diploma or equivalent
  • Bilingual English/Spanish is preferred
  • Previous experience in a medical office role

Knowledge, Skills and Abilities:

  • Strong verbal communication skills along with active listening
  • Basic PC skills including Microsoft Office Suite
  • Patient focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High level of professionalism; Neat in appearance and well groomed
  • Good organization skill; and a self-starter
  • Able to work effectively with other team members as well as function independently

Benefits

  • Offering Medical, Vision, 401K, and Paid Time Off for Full-Time Employees

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off

Medical Specialty:

  • Ophthalmology

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Computer Skills: 2 years (Required)
  • Medical receptionist: 2 years (Required)
  • EHR systems: 2 years (Required)

Language:

  • Spanish (Preferred)

Ability to Relocate:

  • Clermont, FL 34711: Relocate before starting work (Required)

Work Location: In person

Salary : $17

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