What are the responsibilities and job description for the Ford Certified Master Technician position at Maguire Automotive Group?

Job Description

Maguire Ford of Ithaca is currently looking for the best Master Techs to join our team and help us lead our next generation of technicians. Come work for a company that compensates you for your accomplishments and your talent.

Job Summary :

A" Certified Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. This position functions as a skilled technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair.

Essential Job Duties and Responsibilities : (Additional duties as assigned)

Performs work as outlined on repair order such as oil change, tune-ups, checking / replacing fluid levels and tire rotation with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses cause of any malfunction and performs repair with use of testing and diagnostic equipment.
Communicates with parts department to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by the customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with service advisor and customers immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on the repair order.
Road tests vehicles when required or refers to the team leader / supervisor.
Participates in manufacturer-sponsored training programs, schools, and events.
Keeps abreast of manufacturer technical bulletins.
Supervises work of any apprentice technicians as assigned.
Reports machinery defects or malfunctions to supervisor.
Ensures that customers' cars are kept clean. Notifies manager immediately of anything that has happened to change the appearance or condition of the vehicle.
Keep the shop area neat and be able to always account for all dealership-owned tools. Return special tools to tool kit in tool room.
Attend factory-sponsored training classes
Keep abreast of factory technical bulletins.
Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Operates all tools and equipment in a safe manner.
Reports any safety issues immediately to management.
Be familiar with MSDS location and information.
Must wear and / or use all provided protective items, including eye protection, guards, etc.
Road test vehicle to quality check work performed as necessary.
Maintain CSI in top 10% of group.
Adhere to dealership policies and procedures set forth by dealership management and manufacturer specifications.

Qualifications

High School Graduate or General Education Degree (GED) is required.

Valid Driver License and clean driving record.

Ability to read and comprehend instruction and information.

Ability to use a computer to search for bulletins or technical information.

Knowledge of automotive repair and maintenance.

ASE certification preferred.

Required Skills and Attributes :

Ability to read and comprehend instructions and information.

Working knowledge of all aspects of repairs for vehicles.

Ability to interpret vendor catalogs.

Must have knowledge of machines, tools including their designs, uses, repairs and maintenance.

Time-management and organizational abilities.

Problem-solving and critical thinking abilities.

Attention to detail.

Equipment, Machines and Software Used :

Computer software : Microsoft Office to include Word, and Outlook.

Physical and Mental Requirements :

Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and / or wrists.

Will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift. Will spend time outdoors showing vehicles to prospective customers and to drive vehicles in traffic during test drives

Physical Exertion :

Exerts up to 50 pounds of force occasionally, and / or up to 70 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.

Light exertion can involve sitting, walking and / or standing most of the time.

Environmental Conditions :

Work is performed in a dealership service department.

Occasional weekend and evening hours are required.

Will be exposed to noise, vibrations, dust, paint, cleaning solutions and other hazardous and non-hazardous materials.

Hazards and Safety Precautions :

Hazards : Slips, trips and falls, ergonomic injuries, and occasional lifting.

Safety Precautions : Breaks are encouraged to allow for stretching and training is provided covering slips, trips, and falls, safe lifting and stretching techniques.

Disclaimer :

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

The dealership reserves the right to add to or revise an employee's job duties at any time at its sole discretion.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

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