Demo

FWS Rec Center Customer Representative - Spring 2025

Maharishi International University
Fairfield, IA Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/13/2025

ONLY STUDENTS ELIGIBLE FOR FEDERAL WORK-STUDY (FWS) MAY APPLY

Position Summary :

Join the MIU Rec Center team to create a welcoming and positive experience for students, staff, faculty, and community guests. As a Rec Center Assistant, you will oversee front desk operations, assist guests with memberships and equipment rentals, maintain facility cleanliness, and ensure a safe and enjoyable environment for all visitors.

Student This Position Appeals To :

This position is ideal for students who enjoy working in a dynamic, customer-service-oriented environment. It is especially suited for those interested in fitness, recreation management, hospitality, or gaining experience in customer service and facility operations.

Experience Gained / Advantages for Students :

  • Develop strong communication and interpersonal skills by assisting guests and addressing their needs.
  • Gain hands-on experience in facility management, customer service, and handling transactions.
  • Learn problem-solving and conflict-resolution skills by enforcing policies and ensuring a safe environment.
  • Opportunity to work in a team setting, build leadership skills, and contribute to a positive campus community.

Job Responsibilities :

  • Provide friendly and attentive customer service at the front desk by greeting guests, checking them in, and answering questions.
  • Process memberships, schedule court reservations, and handle cash and credit card transactions for rentals and other services.
  • Maintain accurate records of transactions and assist with administrative tasks.
  • Ensure the cleanliness and organization of the Rec Center by wiping down equipment, picking up litter, and monitoring for hazards.
  • Regularly walk through the facility to ensure a positive guest experience, enforce rules, and check equipment.
  • Secure the facility at closing by properly storing equipment, turning off lights, and locking the building.
  • Perform other duties as assigned to support Rec Center operations.
  • Job Qualifications :

  • Reliable and punctual, with a commitment to showing up on time for scheduled shifts.
  • Strong customer service skills, with a courteous and friendly approach to interactions.
  • Excellent communication skills to assist guests, answer questions, and enforce rules professionally.
  • Basic computer skills to operate the front desk system and maintain accurate records.
  • Adaptability to changes in the work environment and willingness to take on additional responsibilities as needed.
  • Ability to enforce rules with professionalism and tact to ensure safety and satisfaction.
  • Location : MIU's Recreation Center

    Supervisor : Francis Hanna, Recreation Center Manager

    About the Rec Center : Rec Center | Maharishi University

    ONLY STUDENTS ELIGIBLE FOR FEDERAL WORK-STUDY (FWS) MAY APPLY

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