What are the responsibilities and job description for the Fazoli's Guest Ambassador position at Mahavir Enterprises llc?
Why Are We Here?
At Fazoli’s, our purpose is to “enhance the lives of those we touch… one breadstick at a time.” It’s a simple concept in a complex world. Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter – a little better – than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!
What Do We Do?
As a dedicated Team Member, you are a vital member of the Fazoli's team who is also learning and developing the essential skills to advance your career. You will work closely with your management team and crew to ensure the success of your Fazoli’s Restaurant. In order to fulfill this important role successfully you will need the following :
Flexibility : The ability to work with and through others to accomplish goals. As a Team Member, you will have several options for stations to train in. Our associates are led by passionate, service-oriented leaders and help us ensure one of our core values is delivered every day to every Guest : “GREAT GUEST SERVICE is what we do.”, Leadership also means leading by example and treating people from all walks of life with dignity and respect. At Fazoli’s, no matter what, “PEOPLE come first.”
Integrity : The ability to leverage Fazoli’s policies, systems and processes in order to execute our concept flawlessly and represent our brand brilliantly to the highest standards of excellence. Without integrity, no business, ours included, can operate successfully. And this is why “INTEGRITY is everything” is one of
Competitive Spirit : The desire to win and be the very best you can be. There is no such thing as a perfect restaurant, yet perfection is the goal we aspire to achieve every day! Through hard work and determination, we strive to make each day better than the last. Our “PURSUIT OF EXCELLENCE is never-ending.”
Responsibilities
A Fazoli's Guest Ambassador is a team member focused on ensuring a positive and enjoyable dining experience for every customer. Their primary responsibility is to create a welcoming and efficient atmosphere in the dining room, ensuring guests feel comfortable and well-served.
- Welcoming and Greeting Guests : Warmly greet guests as they enter the restaurant, creating a positive first impression and setting the tone for their visit.
- Maintaining a Clean and Organized Dining Area : Ensure the dining room is tidy, tables are clean, and the overall environment is inviting for guests.
- Providing Excellent Customer Service : Be attentive to guests' needs, promptly addressing any questions or requests they may have.
- Assisting with Order Taking and Delivery : May assist with taking orders, delivering food to tables, and ensuring orders are accurate and timely.
- Communicating with Kitchen and Service Staff : Work closely with the kitchen and service team to ensure smooth operations and efficient service delivery.
- Supporting the Overall Restaurant Team : Be a team player, assisting other team members as needed to maintain a positive and efficient work environment.
- Ensuring Guest Satisfaction : Actively strive to ensure each guest has a positive dining experience, addressing any concerns or issues promptly and professionally.
Starting pay ranges between $10.00 - $12.00 per hour and is dependent on experience and availability.
Qualifications
Number of Positions to Fill : 4
Salary : $10 - $12
