What are the responsibilities and job description for the Service Desk Analyst position at Mahima Bhauta?
Understanding the fundamentals of eProcurement system(s). Technical support via telephone and e-mail, such as responding to user questions, diagnosing technical problems on the system side and documenting user contacts in an issue tracking system
2 years experience in an administrative or similar staff support function
GED. High school diploma and or 2 years progressive experience in information technology & Technical support via telephone
Job Type: Contract
Pay: $21.06 - $22.34 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Experience:
- Technical support: 5 years (Required)
- telephone and e-mail: 4 years (Required)
- issue tracking system.: 3 years (Required)
- eProcurement system: 2 years (Required)
- administrative or similar staff support function: 2 years (Required)
Work Location: In person
Salary : $21 - $22
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