What are the responsibilities and job description for the Technical Support Specialist (Onsite) position at Mahle Engine Components Usa, Inc.?
Your Contribution
As a Technical Support Specialist reporting to the Supervisor of Applications Engineering, you will be responsible for maintenance and support of MAHLE Applications at MAHLE Facilities and at customer sites in Metro Detroit, as well as work with developers and customer IT to help debug applications.
2nd level support for deployment of software and applications, diagnosing, debugging, and resolving issues with automotive software application
Liaison between software developers and customer. Work closely with current and potential customers to develop customer requirements, roll out or make changes to new or existing applications
Contribute to the development of new products and continuous enhancement of existing products through active interaction with geographically distributed software and hardware teams and customers
Responsible for server maintenance and debugging in windows and / or linux (Ubuntu) containerized platforms
Support Windows Sever 2016 & newer, including software deployment and application trouble shooting, debugging
Responsible for container orchestration using Open Shift using Kubernetes and Docker containers
Your Experience & Qualifications
Bachelor’s degree in relevant field (Engineering, Technology) desired, or Associate’s Degree / Technical Certifications with 1-2 years of related experience
Strong familiarity with server maintenance and debugging
Previous experience with Open Shift, Red Hat, Kubernetes and Docker containers
Understanding of Dynatrace is a plus
Our Offering
We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities.
We encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
After receiving your online application, the interview process will typically be, a screening call followed by Personal Interview(s)
For more information about MAHLE and what a career with us looks like for you,
click here.
And to learn more about our foundation owned technology group
click here.
DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people.
Do you have any questions?
SETH.KELLY@MAHLE.COM
