What are the responsibilities and job description for the Host/Server position at Mahogany River Terrace?
Overview
We are seeking a friendly and enthusiastic Host/Server to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional service throughout their dining experience. Your ability to communicate effectively and manage guest needs will contribute to a positive atmosphere in our restaurant.
Responsibilities
- Greet and seat guests promptly with a friendly demeanor.
- Take food and drink orders accurately and efficiently.
- Provide menu recommendations and answer any questions regarding food or beverages.
- Ensure timely delivery of orders to guests, maintaining high standards of service.
- Handle guest inquiries and concerns with professionalism, ensuring satisfaction.
- Maintain cleanliness and organization of the dining area, including tables and service stations.
- Assist with operating the POS system for order processing and payment transactions.
- Collaborate with kitchen staff to ensure smooth service flow during peak hours.
- Uphold restaurant policies and procedures, including health and safety regulations.
Skills
- Strong customer service skills with a passion for hospitality.
- Excellent phone etiquette for handling reservations and inquiries.
- Previous experience in food service or restaurant environments is preferred.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Ability to communicate effectively with guests and team members.
- Strong organizational skills to manage multiple tasks efficiently.
- A proactive approach to helping guests feel welcome and valued.
Join us in creating memorable dining experiences for our guests while working in a supportive team environment!
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $14 - $15
