What are the responsibilities and job description for the Farmstand Key Holder position at Mahoney's Garden Center?
SUMMARY
Mahoney's is a family-owned and operated independent garden center with 7 retail locations in the Greater Boston Area and Cape Cod. For over 60 years, we have taken pride in offering the highest selection of quality plants, yard products, and gardening accessories - with outstanding customer service to match!
We employ customer-driven people that are dedicated to creating a refreshing and helpful shopping experience. For our employees, we offer a fun, fast-paced, and challenging workplace with the opportunity for growth. We are committed to maintaining a work environment that encourages trust, hard work, efficiency, self-motivation, initiative, continuous improvement, and teamwork. We provide an opportunity for personal and professional growth and a great employee discount, as well!
OBJECTIVE
The Farm Stand Key Holder acts in support of the Farm Stand Director and Assistant Farm Stand Manager in all daily operation functions. This can include but is not limited to, assisting customers with product selection as well as supporting associates. Communication between managers and associates is essential to the success of this role.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- Experience in Retail setting required, produce or agriculture experience preferred but not required
- Experience as key holder with supervisory responsibilities including opening and closing of store.
- Utilize product and store knowledge to build customer and employee relations in response to questions and inquires
- Maintain a working knowledge of administrative policies
- Support the movement of inventory and oversee the receiving and unloading of trucks
- Must have excellent knowledge of store policies and procedures as they pertain to customer relations, employee safety and inventory management.
- Communicate knowledge of policies and procedures to staff and customers related to safety, attendance, and other company guidelines to operate efficiently
COMPETENCIES
- Leadership and Coaching
- Written and Verbal Communication
- Maintenance of Productive Team Relationships
- Strong Work Ethic
- Well Organized
- Problem Solving Skills
PREFERRED EDUCATION AND EXPERIENCE
Associate's Degree or higher in Management/Hospitality or 2 years demonstrated progressive responsibility in food services, retail grocery, or restaurant required. Working knowledge of Microsoft Office Suite and POS required with Counterpoint preferred. Demonstrated customer service skills required.
WORK ENVIRONMENT
This job operates in an active retail store environment. This job may be either indoors or outdoors or both.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
This position requires frequent standing, walking, climbing, stooping, kneeling, crouching and / or crawling. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
POSITION TYPE / EXPECTED HOURS OF WORK
Flexible hours. Days and hours of work vary by schedule and season. Must be available to work evenings, weekends, and holidays.
EEO STATEMENT
Mahoney's provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
