What are the responsibilities and job description for the Nursery Department Sales Associate position at Mahoney's Garden Center?
SUMMARY
Mahoney's is a family-owned and operated independent garden center with 7 retail locations in the Greater Boston Area and Cape Cod. For over 60 years, we have taken pride in offering the highest selection of quality plants, yard products, and gardening accessories - with outstanding customer service to match!
We employ customer-driven people that are dedicated to creating a refreshing and helpful shopping experience. For our employees, we offer a fun, fast-paced, and challenging workplace with the opportunity for growth. We are committed to maintaining a work environment that encourages trust, hard work, efficiency, self-motivation, initiative, continuous improvement, and teamwork. We provide an opportunity for personal and professional growth and a great employee discount, as well!
OBJECTIVE
The Nursery Department Sales Associate is responsible for engaging with customers on a routine basis in order to provide the highest level of customer service. Maintenance of merchandise as well as the knowledge of products and locations is key in optimizing the shopping experience of the customer.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Strong Knowledge of Trees/Shrubs and or past employment experience in this area is HIGHLY PREFERRED!
Engage with customers by greeting, acknowledging, and offering product recommendations based on strong product and property knowledge
Communicate with team members based on customer inquiries in order to provide outstanding customer service
Assist with the movement of inventory through restocking, floor moves, and display maintenance
Perform other general maintenance tasks including housekeeping and product maintenance
Maintain knowledge of company policies and procedures when pricing merchandise
Performs related duties and fulfills responsibilities as required.
COMPETENCIES
Customer Focus
Communication
Reliable
Ability / Initiative to Learn
PREFERRED EDUCATION AND EXPERIENCE
Work or personal experience in the retail, horticultural, or gardening fields preferred. A demonstrated ability to offer excellent customer service skills, and strong verbal communication skills.
WORK ENVIRONMENT
This job operates in an active retail store environment. This job may be either indoors or outdoors or both.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
This position requires frequent standing, walking, climbing, stooping, kneeling, crouching and / or crawling. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
POSITION TYPE / EXPECTED HOURS OF WORK
Flexible hours. Days and hours of work vary by schedule and season. Must be available to work evenings, weekends, and holidays.
EEO STATEMENT
Mahoney's provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
**Our office uses job application software to track all of our job openings and resumes. If you don't hear from us after you apply online, please check the spam and junk folders in your email account. What we send out from our software is not always recognized as regular email.**
