What are the responsibilities and job description for the Technical Specialist position at Mahoning County Children Services?
Company Overview
Mahoning County Children Services is dedicated to protecting children and preserving families through community partnership and leadership. Our mission focuses on ensuring the safety and well-being of children while providing support to families in need.
Summary
We are seeking a Technical Specialist to join our team at Mahoning County Children Services. In this role, you will contribute to our mission by providing technical expertise and support, ensuring that our systems and processes effectively serve the needs of children and families in our community.
Responsibilities
- Understand and assist in implementation of changes in state data bases. Coordinate and install approved hardware/software upgrades. Run/build Crystal reports that are existing or need created per supervisor or management. Review and redesign workflow documents relative to data capture and data entry requirements.
- Run SACWIS reports generated through SACWIS. Assist with fingerprinting clients in and out of the agency.
- Keeps data entries of all purchased equipment. Assist on small to large scheme projects. Helps with moving of furniture and all data equipment. Request network and assign system user IDs for employees. Troubleshoot server network connection problems/ IT Projector Issues. Setup and configuring of IP phones and voicemail. Recommend software purchases based upon agency needs. Install software upgrades. Repair and/or coordinate repair of workstations (hardware and software.) Patching and configuring telephone lines for user. Network user security and password resets. Create name badges for all new employees. Train appropriate staff on hardware and software upgrades, basic computer applications. Oversee management of data entry/ computer system. Function as the back-up to the telephone operator position and SACWIS Coordinator. Assist with sending out faxes to workers/supervisors. Attends training, agency and community meetings as required. Other job duties as required.
Requirements
- Completion of Associate Degree in Computer Science or Computer Information Systems. Preferred candidate would have 4-year degree or be working on same. Relevant experience required. Must have valid Ohio driver’s license, state minimum automobile insurance, and car available at all times
If you are passionate about making a difference in the lives of children and families through technology, we invite you to apply for the Technical Specialist position at Mahoning County Children Services today!
Job Type: Full-time
Pay: $22.17 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Youngstown, OH 44503 (Preferred)
Ability to Relocate:
- Youngstown, OH 44503: Relocate before starting work (Preferred)
Work Location: In person
Salary : $22