What are the responsibilities and job description for the Behavioral Health Operations Director position at Mai Placement?
Job Description
Job Description
Behavioral Health Operations Director
Brooklyn, NY
180-250k (Based on Experience)
Position Overview
We are a growing outpatient mental health organization with a bold vision to scale operations and deliver exceptional care across multiple service lines. We're seeking a strategic, go-getter leader who can execute our vision, optimize systems, and drive growth. In this role, you will oversee operations for 50-60 staff members, ensuring smooth service delivery, regulatory compliance, and a positive, collaborative workplace culture. Prior experience with Article 31 compliance is required; experience with CFTSS is a huge plus.
Key Responsibilities
- Implement Systems :
Design, refine, and optimize workflows to support scalable growth and operational efficiency.
Build a culture of excellence by setting clear KPIs, maintaining high standards, and fostering accountability.
Translate organizational goals into actionable plans that drive sustainable expansion and innovation.
Ensure service quality and compliance across all departments, including telehealth and substance abuse clinics.
Address staffing, compliance, and operational challenges swiftly and professionally.
Focus on innovation and continuous improvement to expand services and enhance patient outcomes.
Must-Haves
Qualifications
Why Join Us?
This is an exciting opportunity to shape the future of mental health care. If you're a polished, strategic leader with a passion for executing visionary plans and driving operational excellence, we'd love to hear from you.
Email resume to : Joel@maiplacement.com