Demo

Behavioral Health Operations Director

Mai Placement
New York, NY Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Job Description

Behavioral Health Operations Director

Brooklyn, NY

180-250k (Based on Experience)

Position Overview

We are a growing outpatient mental health organization with a bold vision to scale operations and deliver exceptional care across multiple service lines. We're seeking a strategic, go-getter leader who can execute our vision, optimize systems, and drive growth. In this role, you will oversee operations for 50-60 staff members, ensuring smooth service delivery, regulatory compliance, and a positive, collaborative workplace culture. Prior experience with Article 31 compliance is required; experience with CFTSS is a huge plus.

Key Responsibilities

  • Implement Systems :

Design, refine, and optimize workflows to support scalable growth and operational efficiency.

  • Lead with Accountability :
  • Build a culture of excellence by setting clear KPIs, maintaining high standards, and fostering accountability.

  • Execute a Vision :
  • Translate organizational goals into actionable plans that drive sustainable expansion and innovation.

  • Maintain Quality :
  • Ensure service quality and compliance across all departments, including telehealth and substance abuse clinics.

  • Problem Solving :
  • Address staffing, compliance, and operational challenges swiftly and professionally.

  • Drive Growth :
  • Focus on innovation and continuous improvement to expand services and enhance patient outcomes.

    Must-Haves

  • Demonstrated leadership experience in behavioral health operations.
  • Prior experience with Article 31 compliance is required; familiarity with Article 32 is a plus.
  • Proven track record in implementing systems and scaling operations.
  • Excellent interpersonal, communication, and multitasking skills.
  • Experience working with multicultural teams and across diverse service lines.
  • CFTSS experience is a huge plus.
  • Qualifications

  • Significant experience in behavioral health, CTFSS, HCBS, or related fields.
  • Strong analytical skills to set and review team KPIs.
  • A growth-oriented, solution-driven mindset with the ability to thrive in a fast-paced, high-accountability environment.
  • Why Join Us?

    This is an exciting opportunity to shape the future of mental health care. If you're a polished, strategic leader with a passion for executing visionary plans and driving operational excellence, we'd love to hear from you.

    Email resume to : Joel@maiplacement.com

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