Demo

Director of Digital Engagement Community Growth

Mai Placement
New York, NY Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

Director of Digital Engagement & Community Growth

Location : Bronx, NY (In-Person, Some Field Work in NYC)

Salary : $130,000 – $150,000 (Based on Experience)

Position Overview

Are you passionate about driving engagement, scaling digital communities, and improving lives through technology ? We’re looking for a hands-on, execution-driven leader to take ownership of our social engagement platform —a groundbreaking initiative connecting homebound elderly adults through interactive TV programming, virtual social groups, and one-on-one engagement.

This is not just a strategy role —we need someone who will execute, optimize, and grow engagement . Your goal? Take our participation rate from 20% to 40% by understanding our audience, removing adoption barriers, and building an engaging, scalable digital community.

If you have a track record of growing digital audiences, launching engagement initiatives, and executing creative solutions —we want to hear from you.

Key Responsibilities

Audience Growth & Engagement

  • Develop and execute strategies to increase engagement from 20% to 40% .
  • Identify barriers to participation and create solutions to drive adoption.
  • Optimize onboarding, messaging, and programming to align with audience needs.
  • Conduct user research through focus groups, home visits, and field studies.
  • Oversee content programming —ensuring alignment with user interests and engagement patterns.

Platform Execution & Operations

  • Own day-to-day platform engagement —ensuring content and programming meet audience needs.
  • Manage program schedules, interactive shows, and virtual group sessions .
  • Work closely with social engagement managers and field teams to optimize programming.
  • Collaborate with the technology team to enhance platform usability and accessibility.
  • Ensure seamless integration between social engagement initiatives and healthcare services .
  • Data-Driven Optimization

  • Track, measure, and optimize engagement KPIs to increase participation.
  • Implement iterative testing to refine messaging, scheduling, and content offerings.
  • Leverage data insights, audience segmentation, and user feedback to improve retention.
  • Conduct competitive analysis to position the platform effectively.
  • Qualifications & Experience

  • Proven experience in digital engagement, product growth, or audience development .
  • Experience driving community engagement in tech, media, healthcare, or social platforms .
  • Strong ability to execute and optimize initiatives , not just strategize.
  • Hands-on experience in user research, audience insights, and engagement analytics .
  • Ability to collaborate across marketing, product, and operations teams .
  • Not required : Prior healthcare experience. While helpful, we are open to candidates from tech, gaming, digital communities, and consumer engagement sectors .
  • Why This Role?

  • High-Impact Mission – Help improve social connectedness for homebound elderly adults.
  • Ownership & Execution – Take the lead in growing an emerging digital community.
  • Fast-Paced & Innovative – Work with cutting-edge engagement strategies.
  • Collaborative Team – Partner with top executives, product teams, and engagement leaders.
  • Ready to Build Something Meaningful?

    If you’re an execution-driven, data-focused leader who thrives on driving audience growth and engagement , this is the opportunity to own and scale a pioneering social engagement platform .

    Email Resume : Joel@maiplacement.com

    Apply Online : Application Link

    Compensation :

    130,000-$150,000 per year

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    Salary : $130,000 - $150,000

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