What are the responsibilities and job description for the Leads and Social Media Coordinator position at Maia Plastic Surgery?
Job Title: Leads and Social Media Coordinator for Plastic Surgery Practice
About Us: At Maia Plastic Surgery, we specialize in providing top-tier plastic surgery services to our patients. Our commitment to excellence, patient care, and innovative techniques sets us apart in the industry. We are looking for a talented and creative Leads and Social Media Marketing Coordinator to join our team.
Job Description: We are seeking a dynamic and motivated Leads and Social Media Coordinator to work on all leads' initial contact and follow-ups from first contact until booking. The ideal candidate will have excellent communication skills, and a passion for the healthcare and aesthetics industry.
Primary Duties:
Responsible for all leads' initial contact and follow-ups from first contact until booking.
Answer front desk inquiries and help at front desk as needed
Maintain familiarity with our procedures, treatments, and pricing.
Ensure excellent command of the English language in all communications.
Assist with social media posts and stories when needed.
Key Responsibilities:
Handle approximately 10-20 new leads daily and 50 total daily points of contact, including follow-ups.
Provide personalized support to patients through phone calls, text messages, and emails.
Maintain the CRM system with updated lead information.
Collaborate with the marketing team to ensure seamless communication and lead nurturing.
Qualifications:
- Bachelor’s degree in Marketing, Communications, Business, or a related field.
- 2 years of experience in marketing, preferably in the healthcare or aesthetics industry.
- Proficiency in social media platforms and tools.
- Strong writing, editing, and communication skills.
- Creative thinking and the ability to generate innovative marketing ideas.
- Excellent organizational and project management skills.
- Experience with graphic design software is a plus.
- Knowledge of SEO and web analytics tools is desirable.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a dedicated and professional team.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
How to Apply: If you are passionate about marketing and have a keen interest in the plastic surgery field, we would love to hear from you! Please submit your resume, cover letter, and portfolio of previous work.
We look forward to reviewing your application!
Job Type: Full-time
Pay: $25.00 - $33.50 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $25 - $34