What are the responsibilities and job description for the Field Service Manager position at Maid 4 You Consulting?
Responsibilities:
- Oversee a team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software.
- Selecting, hiring, training, and developing current and new technical representatives.
- Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction.
- The warehousing process as it relates to merchandise and inventory.
- The development and education of the team as it relates to new technology in an evolving industry.
Qualifications:
- Bachelor's degree in a relevant& field& or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees.
- Service& management experience in the technology industry.
- Hands-on& field& technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred.
- Strong communication skills including the desire to develop and lead a team.
- Possess excellent time management skills.
RF