What are the responsibilities and job description for the Employee Success Coordinator position at Maid Brigade?
We are looking for a high energy Employee Success Coordinator to join our office!
Our team owns two franchise offices. We are happy to share we've accomplished Best places to work in Westchester County 2023 2024 and 2025!! Along with Maid Brigade Culture Innovation Award 2023 and Community Pillar Award 2021 from Maid Brigade Corporate. We truly have a culture of excellence! We are changing the way the world views housecleaning and house cleaners!
Role Description
This is a full-time Bi Lingual role for a Employee Success Coordinator at Maid Brigade in our White Plains office. This is a unique position!
Employee Success Coordinator will be responsible for the daily wake up of the office arriving before our team bright and early at 7am, getting everything ready, awake and starting the day strong.
A confident, independent self-starter with competitive drive, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. Can react and adjust quickly to changing conditions and come up with ideas for dealing with them.
You will assist in administrative assistance to the teams, handling phone etiquette, customer inquiries and responses, managing office equipment, providing excellent customer service, and maintaining effective communication within the team.
We have a team gathering on Fridays where we provide education as well as a meal for everyone to develop our personal and professional this team member would be organizing, planning, help select educational topics as well as plan company engagements. This role would require event planning for Fridays, cooking for the team on Fridays, making it a fun filled day.
We take pride in the culture of excellence.
Qualifications
- Administrative Assistance and Office Equipment skills
- Comfortable cooking and planning events
- Excellent Phone Etiquette and Customer Service abilities
- Strong Communication skills in both Spanish and English (FLUENT ONLY)
- Ability to work effectively in a team environment
- Proficiency in Microsoft Office applications
- Organizational and time management skills
- Previous experience in office administration or customer service
This Role is full time M-F , Monday - Thursday 7am - 12pm potentially 1pm as needed. Fridays are 7am-7pm
Fluent Bi Lingual in both Spanish and English is a must. There will be many opportunities that conversational problem solving in both languages will be a requirement. Please note, your second interview within the company if you progress will be entirely in Spanish.
We look forward to reviewing all applications and can't wait to meet you!
Job Type: Full-time
Pay: $23.80 - $27.56 per hour
Benefits:
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Language:
- Spanish (Required)
Work Location: In person
Salary : $24 - $28
