Assistant Manager

Description

MaidPro is hiring an Assistant Manager to help with the daily office operations and to provide the highest level of customer service to our customers. Hours of work will be 12-5 Monday - Friday.

Daily Responsibilities:

• Manage Pros, scheduled services, and dispatch for business providing in-home services
• Organize orientation and training of new staff members; oversee the training and productivity

of all cleaning teams and any employee relations that arise.

• Conduct estimates for prospective clients; establish solid customer relationships and maximize

close rates.

• Manage customer work orders and scheduling
• Organize office operations, procedures and events.
• Develop and implement office policies by setting up procedures and standards to guide the operation of the office.
• Handle customer inquiries and resolve complaints in a professional and courteous manner.
• Monitor and maintain product inventory to include all materials, chemicals, and equipment.
• Proactively engage existing customer base through all channels of communication.
• Represent the business in local/community-based marketing and hiring capacities.
• Provide field assistance to PROs as needed and quality control checks

• Prepare equipment and supplies for PROs daily jobs
• Oversee marketing and social media

REQUIREMENTS

• 2 years of office management, administrative, or assistant experience required.
• Excellent time management skills and ability to multitask and prioritize work with frequent interruptions.
• A proven track record of providing exceptional customer service.
• Reliability is highly important
• Must have your own reliable transportation with valid license and insurance
• Must be able to pass a background check .

Why work at MaidPro?

Are you a leader with a can-do attitude? Do you enjoy making customers happy and motivating team members? MaidPro is looking for people who take pride in their work and enjoy making things shine! MaidPro is perfect for anybody seeking flexibility and independence at work.

Here are some other reasons why:

Benefits:

• Flexibility, no nights or weekends
• PTO
• Friendly and supportive team environment
• Career advancement opportunities