What are the responsibilities and job description for the Retail Store Consultant position at Mailbox Plus?
Mailbox Plus is a local family owned small business offering Notary Public, Live Scan Fingerprinting, Mailbox Rentals, document printing, packaging and shipping, and more.
Requirements:
- Certified Notary Public (or can be in the process of becoming one)
- Retail/Customer service experience
- Computer literate & type at least 45 wpm
- Able to move boxes weighing 50 lbs.
- Must be able to pass Dept. of Justice background check to qualify for LiveScan Fingerprinting certificate
- A positive self starter proactive attitude
Nice-to-haves:
- Shipping & packing experience a plus, but not required (will train)
- Able to communicate effectively with customers in a friendly manner
- Able to multi-task in a busy environment
- Detail-oriented and accurate
- If you are interested, when you apply please mention an interesting fact about yourself
Location: East Foothills San Jose
Pay: $18.50 - $20.00 per hour. For the right candidate who is interested in running the business and eventually becoming a Store Manager, there is potential for profit sharing and higher salary.
Expected hours: 17 – 40 per week
Schedule:
- Day shift, typically 10am to 6pm
- Weekends as needed
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. This customer service focused team member will be knowledgeable in all areas of the Store’s business, including print, shipping, notary, live scan fingerprinting, passport photos and mailbox rental management. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage complex projects, manage retail supply, and complete assigned tasks based on priority. A positive self starter attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Job Types: Full-time, Part-time, Contract
Pay: $18.50 - $20.00 per hour
Expected hours: No less than 17 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $19 - $20