Shelter Monitor Lead

POSITION TITLE:  Shelter Monitor Lead                  

UNIT:  Bremerton Corps

REPORTS TO: Shelter Supervisor, Corps Officers         

STATUS: Regular Full-Time; Non-Exempt

*internal candidate(s) identified*

The Salvation Army’s Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Winter Shelter Mission Statement:

To provide emergency shelter with a minimum of barriers. The shelter needs to be a safe, inviting place for those in need.

Knowledge, Skills and Abilities Required:

• Must be able to pass a criminal background check
• Must be a team player committed to the common purpose of assisting those in need
• Must be sensitive and act accordingly to program participants who may be dealing with multiple issues and stresses due to their current living situation
• Must possess the ability to create a pleasant and friendly atmosphere and develop friendly and helpful relationships with program participants as well as with other staff and volunteers
• Must possess the ability to diffuse hostile people and situations maintaining order and calm
• Must possess the ability to describe in writing all incidents and activities in the shelter in a clear and understandable manner in a daily shelter log and incident
• Must be able to describe emergency situations by telephone to emergency responders and supervisory
• No level of education is required for this However, the employee must be able to demonstrate an understanding of a variety of human behaviors and be able to adapt to any given situation. The employee must be able to show strength of character in the face of homeless men and women who have developed survival and manipulations skills from surviving living on the streets.

Summary of Job Duties:

• Staffing and scheduling requirements might require the employee to work different shifts as There will be two basic shifts, first (or opening) and second (closing). Requirements for safety of staff and clients will be the same for each shift worked. There will be different responsibilities between Opening and Closing shifts.
• The employee will need to follow basic rules of operation as posted by The Salvation Army for both clients and staff. This would include, but not be limited to, admittance of clients into the program for the night, enforcement of what personal items that can and cannot come with them into the shelter, the issuing of bedding to each client upon their arrival, general cleaning and maintaining of building and
• The shelter monitor shift schedule will be published weekly by the shelter manager. Shelter monitors are to find a replacement for any shift they are scheduled for but unable to fulfill.
• Perform the outlined tasks for either the opening or closing of the shelter operation for the This would be accomplished by completing the task sheet for the particular shift you have been assigned.
• Abide by The Salvation Army Social Services Code of This would include any appearance of a conflict of interest with program participants and/or volunteers.
• Provide a warm, caring and courteous environment that encourages cooperation, respect and a feeling of
• Enter pertinent information of all activities and events in the shelter daily log during your assigned Review previous log entries maintaining a continuity of supervision throughout the shifts.
• Provide all program participants, staff and volunteers with a safe and secure This would include, but not be limited to, regular walkthroughs of the shelter sleeping areas, checking the bathrooms and maintaining a presence in the client areas.  Diffuse any conflicts as they arise and communicate with other staff and security any findings or concerns.
• Distribute personal necessities to the clients as needed and as items are available.
• As time permits launder excess blankets, towels and bedding as
• Support volunteers who are assigned during your shift by orientating them to the safety guidelines and
• Attend all meetings scheduled by the Shelter Supervisor for training, planning and
• Maintain strict client confidentiality keeping records secure and notifying the Shelter Manager/Supervisor of any issues/problems you have become aware of during and after your
• Perform other tasks as necessary as assigned or requested by your supervisor
• Creating a safe work environment can involve cleaning up human waste. If that were to occur, you will be provided the necessary tools to do this safely.
• In addition to the above listed duties, shelter monitor leads will make the final decisions regarding client activities, client corrective actions and safe operation of the shelter program.

Physical Requirements:

• Ability to sit, walk, stand, bend, squat, kneel and/or twist on an intermittent or continual basis
• Ability to grasp, push, pull objects such as files, bins, drawers and reaching overhead
• Ability to carry and place sleeping mats, storage carts and personal possessions in the proper place as
• Ability to lift up to 35 pounds
• Ability to operate telephone and basic electronic equipment

Work Schedule / Location:  This position is located at our corps in Bremerton, Washington. The schedule is determined by the Shelter Manager. 

The Salvation Army reserves the right to reassign, review the job, or require that different or additional tasks be performed based on the organization’s needs or when circumstances change.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as employees to undermine the Salvation Army's religious mission.

Qualified individuals must be able to perform the essential duties of the position with or without accommodations.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodations needed are reasonable and cause no undue hardship.

The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Individuals with Disabilities

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunities for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.