Thrift Store Sorter/Cashier (Fairbanks Corps)

Scope of Position:

The Store Cashier/Sorter is responsible for handling cash, making change, operating cash register and charge card machines while maintaining accuracy. When not attending to cashier responsibilities, time will be spent in the warehouse separating and sorting all donated material, pricing inventory and restocking merchandise as required and directed.

Minimum Skills, Requirements:

• High school diploma or equivalency.
• Some knowledge of inventory control, retail sales, and loss prevention.
• Ability to operate cash register, credit card machines and handle monetary transactions.
• Skill in maintaining excellent customer service by giving prompt and courteous assistance to customers.
• Current Alaska identification with acceptable criminal history record.

Essential Job Functions:

• Maintains cash register, ringing in sales, issuing credit slips, and making corrections and/or voice. Accepts money, makes change, and verifies credit cards accurately and efficiently.
• Assists with counting daily cash deposit and safeguards cash at all times. May prepare a daily store report for store management.
• Responds professionally to telephone inquiries and routes calls as necessary.
• Receives and assists in resolving complaints from customers regarding merchandise.
• Provides for excellent customer relations by giving prompt and courteous assistance to customers, ensuring all merchandise has been properly priced.
• Stocks store, prices items, pulls items that are outdated and labels and returns them back to the warehouse.
• Receives donations and fills out customer donation receipts.
• Attends Store staff meetings as required and stays informed of new policies and directives.
• Assists with the loss prevention program, reporting all accidents and incidents of loss to the store management in a timely manner.
• Reports safety hazards, assists in the protection of property and buildings and helps to ensure store cleanliness inside and out.
• Works in the warehouse to sort and price items.
• Restocks store inventory as directed.
• Maintains strict confidentiality of clients and other program related information.
• Performs other related duties as assigned.
• Courteously assists donors in the removal of all donated items from the donor’s vehicle and provide receipt as requested.

Work Environment:

Work is performed primarily in a hearted and ventilated store setting. Noise level is low. Brief exposure to hot, cold, and inclement weather when managing the receipt of donations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

Ability to speak, sit, walk, stand, bend, squat, climb, kneel, stoop, balance, and twist on intermittent or continuous basis. Ability to grasp push, pull and reach overhead. Ability to operate a telephone. Ability to lift and move objects weighing up to 50 pounds. Visual acuity within normal limits. Ability to understand verbal and written information.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Store Culture:  The business and social environment of a family store changes regularly. What worked yesterday may not work today or tomorrow. To thrive, we must incorporate new ways of thinking and embrace new practices. It is critical that all employees ascribe to the following: A commitment to The Salvation Army’s mission, a commitment to everything we do, a commitment to outcomes and measured results, a commitment to innovation and what is possible.

Software-related Skills:  Microsoft Word, Excel and Outlook familiarity preferred. Working knowledge of integrated database applications and ability to use new software programs with basic training.

Language Skills:  Must be able to understand, follow and give both written and oral instructions and be comfortable working with diverse individuals in face-to-face contact and over the telephone. The employee must be able to use speech and hearing for ordinary and telephone conversation.

Mathematical Skills:  Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.

Performance Skills:  Must be punctual, organized, self-motivated, flexible, and possess a desire to learn and assist those he/she interacts with.

Protect the Mission:  Must complete the online course for this area and pass the Background Checks required by The Salvation Army for employment.

Acknowledgement of Religious Purposes of The Salvation Army:

The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army’s religious purposes and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.