What are the responsibilities and job description for the FOH Manager position at Main Street Properties?
Housler Restaurant Group is looking for highly experienced and dedicated managers to join our growing team in 2025 !
Housler Restaurant Group is all about making delicious food made from scratch, great service and fun environments that our guests/employees love. We've been a part of the Kalamazoo and surrounding area for 34 years. We are looking for great leaders to help lead our company into the next 34 years.
We are a company who thrives on serving fresh food and memorable experiences. With 11 locations across four restaurant concepts, Main St. Pub, University Roadhouse, Fletcher's Pub, The Old Goat Tavern and Holy Taco, we are constantly growing while staying true to our roots of good food, exemplary customer service, and family centered values.
WHAT ARE WE LOOKING FOR:
We are looking for a motivated, high energy individual to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service, while maintaining our company’s culture and vision.
Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure that the restaurant operations are running as efficiently as possible, as well as maintain high production, productivity, quality, and customer-service standards.
We’ll expect you to set the tone for your team, lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and our guests have great overall dining experiences.
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements and skills
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Strong leadership, motivational and people skills
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $50,000 - $65,000