Corporate Director of Facilities

Description

Job Summary:

The Corporate Director of Facilities is responsible for overseeing the overall management of facilities across our portfolio of hotels within the Maine Course Hospitality Group. This position ensures that all properties maintain a high standard of operational excellence, ensuring efficient and cost-effective maintenance, safety, and guest satisfaction. 

The Director will provide strategic leadership, drive facility-related initiatives, and collaborate with property-level teams to enhance operational performance and reduce costs.

Key Responsibilities:

1. Facility Operations Management:
   • Lead and manage the strategic direction of facilities management across all hotel properties in the MCHG portfolio.
   • Ensure the timely maintenance and repair of building systems, including HVAC, electrical, plumbing, and mechanical systems.
   • Ensure that all hotel facilities comply with local building codes, OSHA regulations, and company safety standards.
   • In conjunction with the property General Manager, oversee the execution of facility-related programs, including preventive maintenance, capital improvements, and major renovations.
2. Budget and Cost Management:
   • In conjunction with the property General Manager, develop, manage, and monitor the facilities budget for all properties to ensure cost efficiency and the optimal allocation of resources.
   • Track and report on operational expenses, ensuring adherence to budgeted targets.
   • Review vendor contracts and service agreements to ensure competitive pricing and quality of service.
3. Leadership and Team Management:
   • In conjunction with the property General Manager, assist the facility Chief Engineer and maintenance staff across the company’s hotels, ensuring high-performance levels.
   • Foster a culture of teamwork, continuous improvement, and accountability within the facilities management team.
   • Provide training and development to property teams, ensuring they are equipped with the skills and knowledge       necessary for facility upkeep.
4. Vendor Management and Relationships:
   • Develop and maintain relationships with external vendors, contractors, and service providers.
   • Ensure that all vendor contracts are well-managed, and that services meet agreed-upon brand quality standards and cost targets.
   • Evaluate vendor performance and negotiate service agreements to optimize value and quality.
5. Health, Safety, and Compliance:
   • In conjunction with the property General Manager, ensure compliance with health and safety regulations, environmental standards, and industry best practices.
   • In conjunction with Risk Management and our Insurance Carriers, conduct regular facility audits and inspections to ensure that properties meet or exceed safety, cleanliness, and operational standards.
   • Address any safety concerns or facility-related issues promptly, ensuring minimal disruption to hotel operations.
6. Project Management:
   • Lead or oversee major facility improvement projects, renovations, expansions, new construction and annual Cap Ex.
   • Work closely with senior leadership and property teams to assess facility needs and prioritize capital projects.
   • Manage timelines, resources, and project budgets to ensure successful project completion.
7. Guest Experience and Brand Standards:
   • In conjunction with the property General Manager, ensure that facility-related aspects of the hotel (i.e., physical appearance, amenities, cleanliness, and comfort) meet or exceed brand standards.
   • Collaborate with hotel operations teams to ensure facility-related issues do not impact guest satisfaction.
8. Sustainability and Energy Management:
   • Promote and implement energy-saving initiatives and sustainability programs across all properties.
   • Monitor energy usage and recommend improvements or upgrades to reduce consumption and costs.
   • Stay informed about industry trends in sustainable facility management practices and implement applicable strategies.

Requirements

  Qualifications:

• Education:
  Bachelor’s degree in Facilities Management, Engineering, Hospitality Management, or related field. A Master's degree is a plus. Relevant experience can substitute for education requirements. 
• Experience:
  • Minimum of 10 years of experience in facilities management, with 5 plus years in a leadership role within the hospitality or similar environments.
  • Proven experience managing multi-property portfolios preferably in limited-service hotels or similar environments (apartment complex(es), healthcare facilities, etc.) is highly preferred.
  • Strong knowledge of building systems, maintenance procedures, safety regulations, and environmental best practices.
• Skills and Abilities:
  • Strong leadership and team management skills, with the ability to influence and motivate cross-functional teams.
  • Excellent financial management skills, including budgeting, forecasting, and cost control.
  • Strong problem-solving abilities, with the ability to address issues quickly and effectively.
  • Ability to communicate clearly and professionally, both in writing and verbally.
  • Strong project management skills, with experience overseeing large-scale facility projects.
  • Proficiency in Microsoft Office Suite and facility management software.
• Certifications:
  • Certified Facility Manager (CFM) or similar certification is a plus.
  • LEED certification or experience in sustainable facility management is desirable.