What are the responsibilities and job description for the Systems Support Specialist position at Maine Municipal Association?
- Are You a Tech-Savvy and Customer-Focused individual who is enthusiastic about technology and growth in your field?
- Are you a motivated, meticulous, lifelong learner who enjoys developing solutions and solving problems while improving your own technical skills?
- Do you want to contribute to an organization serving local government in their efforts to provide vital services to the communities in which you live and work?
Join the MMA Team!
The Maine Municipal Association (MMA) is seeking a Systems Support Specialist. In this role, you will play a crucial role in maintaining and enhancing our IT infrastructure. You will be one of the points of contact for technology service requests, providing essential technical support to our staff through efficient troubleshooting and issue resolution. Collaborating closely with our IT team, you will ensure seamless operations by managing service requests, maintaining our IT systems, and supporting end-users with both software and hardware needs.
Responsibilities will include support for desktop users, creating comprehensive user documentation, and maintaining internal systems. Additional responsibilities include assisting in managing our IT service request and inventory tracking systems, ensuring the reliability of backups, and maintaining user accounts across various platforms.
We are looking for someone with a strong understanding of PC hardware, software applications, and local area networks. Experience with Active Directory, Microsoft SQL, and backup processes would be advantageous, though not required as training can be provided. Effective communication skills are essential, as you will interact with stakeholders at all levels of the organization.
MMA offers a comprehensive benefits package including an excellent work environment that fosters team collaboration and advancement opportunities. Salary commensurate with experience and training. Please submit a cover letter with resume along with salary requirement by Friday, February 21, 2025, at 5:00 p.m. Direct all correspondence either by fax, email or by U.S. mail to:
Human Resources
Maine Municipal Association
60 Community Drive
Augusta, ME 04330
Fax: (207) 624-0118
MMA is an Equal Opportunity Employer
Job Type: Full-time
Pay: $26.00 - $29.00 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $26 - $29
