What are the responsibilities and job description for the Patient Service Representative position at MaineGeneral Health?
Job Summary:
As a Patient Service Representative at MaineGeneral Health, you will play a vital role in ensuring the smooth operation of our clinical departments. Your strong analytical and problem-solving skills will be put to the test as you greet patients, answer phones, and perform clerical duties as needed. You will also be responsible for scheduling appointment times, verifying insurance benefits, and determining and accepting required payments.
The Work:
Greet patients and answer phones in a professional and courteous manner
Perform clerical duties as needed to support clinical departments
Schedule appointment times using computerized scheduling programs
Verify insurance benefits and obtain precertification/authorization as necessary
Determine and accept required payments, including co-pays and deductibles, and/or refer to financial counselors for follow-up
You Have:
Strong analytical and problem-solving skills
Proficient with Microsoft Office Suite
Excellent interpersonal, written/verbal communication, and support skills
Ability to be flexible and shift priorities quickly
Strong attention to detail
Benefits:
MaineGeneral Health offers a comprehensive benefits package, including quality health, dental, and vision benefits, wellness programs, and resources to support your physical, emotional, and financial well-being. You will also have access to industry-leading leave for new parents, a generous earned time plan, and tuition reimbursement opportunities. Additionally, you will be eligible for 403(b) company-matching contributions and 401(a) retirement income plan. We are an equal opportunity employer and value diversity and inclusion in the workplace.
As a Patient Service Representative at MaineGeneral Health, you will play a vital role in ensuring the smooth operation of our clinical departments. Your strong analytical and problem-solving skills will be put to the test as you greet patients, answer phones, and perform clerical duties as needed. You will also be responsible for scheduling appointment times, verifying insurance benefits, and determining and accepting required payments.
The Work:
Greet patients and answer phones in a professional and courteous manner
Perform clerical duties as needed to support clinical departments
Schedule appointment times using computerized scheduling programs
Verify insurance benefits and obtain precertification/authorization as necessary
Determine and accept required payments, including co-pays and deductibles, and/or refer to financial counselors for follow-up
You Have:
Strong analytical and problem-solving skills
Proficient with Microsoft Office Suite
Excellent interpersonal, written/verbal communication, and support skills
Ability to be flexible and shift priorities quickly
Strong attention to detail
Benefits:
MaineGeneral Health offers a comprehensive benefits package, including quality health, dental, and vision benefits, wellness programs, and resources to support your physical, emotional, and financial well-being. You will also have access to industry-leading leave for new parents, a generous earned time plan, and tuition reimbursement opportunities. Additionally, you will be eligible for 403(b) company-matching contributions and 401(a) retirement income plan. We are an equal opportunity employer and value diversity and inclusion in the workplace.
