What are the responsibilities and job description for the Patient Services Representative - Gardiner Family Medicine, Per Diem position at MaineGeneral Health?
Job Description Summary:
Are you a customer service-oriented professional looking for a rewarding role in healthcare? Gardiner Family Medicine is seeking a Patient Services Representative to join our team! If you thrive in a fast-paced environment and enjoy interacting with patients, this could be the perfect fit for you.
Job Description:
What You’ll Do:
- Provide a welcoming and friendly first point of contact for patients, ensuring a positive experience.
- Perform receptionist, registration, and clerical duties to support patient care.
- Schedule appointments using computerized scheduling programs.
- Verify insurance benefits and obtain prior authorizations as needed.
- Process payments, including co-pays and deductibles, and refer patients to financial counselors when necessary.
- Ensure timely and accurate entry of patient demographic, billing, and clinical information.
- Answer phone calls and assist patients with inquiries in a professional and courteous manner.
What We’re Looking For:
- Strong customer service and communication skills.
- Ability to multitask in a busy medical office setting.
- Experience with electronic medical records (EMR) and scheduling systems is preferred.
- Familiarity with insurance verification and prior authorization processes is a plus.
- A team player with a positive attitude and attention to detail.
Scheduled Weekly Hours:
0
Work Shift:
Job Exempt:
No
Benefits:
Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.
Physical Wellness:
We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.
Emotional Wellness:
When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
Financial Wellness:
- An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.
- We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
Career Mobility:
Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.
Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .
