What are the responsibilities and job description for the Appointment Scheduler position at Mainfreight Inc?
Job Overview
We are seeking a motivated and detail-oriented Appointment Coordinator to join our dynamic team. The ideal candidate will play a crucial role in managing appointments and facilitating communication between clients and our sales team. This position requires strong customer service skills, the ability to negotiate effectively, and a knack for warm calling potential clients. If you are passionate about business development and have experience with software tools like Salesforce, we want to hear from you.
Responsibilities
- Manage and schedule appointments for the sales team, ensuring optimal time management.
- Conduct warm calls to potential clients to introduce services and set appointments.
- Communicate effectively with clients to understand their needs and provide relevant information.
- Utilize Salesforce and other software tools to track appointments, client interactions, and follow-ups.
- Collaborate with the sales team to develop strategies for improving appointment rates.
- Negotiate appointment times that accommodate both client availability and sales team schedules.
- Maintain accurate records of all client communications and appointment details.
Requirements
- Proven experience in sales or customer service roles.
- Strong negotiation skills with the ability to persuade and influence others.
- Excellent communication skills in English, both written and verbal.
- Familiarity with business development practices is a plus.
- Experience using software tools, particularly Salesforce or similar CRM systems.
- Ability to work independently as well as collaboratively within a team environment.
- A proactive attitude with a focus on achieving results.
Join us as an Appointment Coordinator where your contributions will directly impact our growth and success!
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Morning shift
Ability to Commute:
- West Chicago, IL 60185 (Preferred)
Ability to Relocate:
- West Chicago, IL 60185: Relocate before starting work (Preferred)
Work Location: In person
Salary : $50,000 - $60,000