What are the responsibilities and job description for the Network Security Engineer position at Mainline Information Systems, Inc.?
Mainline Information Systems is looking for a Network Security Engineer to join their growing team. This is a full-time position working to design, deploy, and support customer deployments and environments. This role would have a heavy focus on network security areas such as Next Generation Firewalls, Secure Access Service Edge, Load Balancers, and network segmentation technologies.
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The Company
Headquartered in Tallahassee, FL, Mainline is an IT solutions provider serving clients across the United States and across industries. With acquired knowledge and earned trust, we offer expertise and experience to our clients at a local level, with the backing of a national, highly skilled organization. Mainline has leveraged its technical data center expertise, diverse partner network, and consultative customer-centric approach to become a leading provider of enterprise server, hybrid cloud, cyber storage, and network & security solutions.
Founded in 1989, Mainline offers over 30 years of experience to over 2500 customers. With over 400 IT professionals and $1b in revenue, we act as an independent advisor to find the best solution for our clients' business needs and strategy. Mainline partners with industry-leading solution providers and has over 1000 technical and sales certifications, including accreditation by the International Enterprise Architecture Institute (iEAi) and the CRN Tech Elite 250.
The Position
The Network Security Engineer will be responsible for gaining an in-depth understanding of our customer environments and acting as a strategic advisor in guiding customers toward the right solutions to meet their needs.
This role requires a proactive mindset, strong attention to detail, and a passion for solving real-world business challenges through innovative network solutions. Your ability to deliver exceptional results and ensure client satisfaction will be key to the success of our Professional Services organization.
Responsibilities
- Work within a team of highly certified engineers to provide exceptional professional services to the Mainline customer base.
- Collaborate with other team members, sharing knowledge and resources to improve overall delivery quality.
- Lead implementation and migration projects as necessary. Provide detailed documentation, including as-built configurations, network diagrams, and project deliverables.
- Serve as the primary technical point of contact during project engagements, fostering strong relationships with clients in a trusted advisor role.
- Provide technical support to the Mainline customer base as needed to ensure customer success and Mainline success.
- Ensure customer satisfaction by maintaining a high standard of professionalism, responsiveness, and technical expertise throughout the engagement.
- Diagnose and resolve complex networking issues in a timely manner. Perform root-cause analysis and recommend proactive solutions.
- Work closely with internal teams, including project managers, solutions architects, and sales teams.
- Stay up to date with emerging technologies and trends in networking security to facilitate evolving markets and strategies.
- The ability to obtain industry and vendor certifications that will benefit the customer, the network security team, and Mainline.
Qualifications
Preferred Certifications
Environmental Factors and Physical Requirements
This is a fully remote position. Candidates located within the United States will be considered.
Why Mainline?
With an average employee tenure of 12 years, our people are passionate about IT, loyal to our customers, and excellent to each other. As a 99% work-from-home company, we leverage technology to build relationships, grow our skillsets, and stay connected with each other and our clients. At Mainline, we encourage every employee to continue learning through technical certifications or classes, and to keep pushing the boundaries of what IT solutions we can offer our customers in this ever-changing technology industry. If you identify with staying up to date on the latest tech, bringing out of the box ideas to the table, and joining a team of smart, enthusiastic, and dedicated people - apply now!
Benefits Overview : https : / / mainline.jobs / benefits /
How Do You Stack Up?
At Mainline, we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your resume doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.
EEO / AA Employer / Vet / Disabled
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