Parts Specialist

Job Overview
Mainline Services, an established railroad construction company, is seeking an experienced, dedicated and detail-oriented Parts Specialist to join our growing team. In this role, you will be responsible for managing the inventory of parts and supplies, ensuring that all equipment repairs and maintenance are conducted efficiently. The ideal candidate will possess strong customer service skills and have experience with heavy equipment repair and inventory control. Your expertise will improve our processes and the overall efficiency of our maintenance operations.

Responsibilities

• Inventory Management:
• Tracks parts inventory, ensures adequate stock levels, and conducts regular inventory checks.
• Organizes and labels parts in storage areas for easy retrieval.
• Keeps accurate records of parts used and remaining stock.
• Parts Identification:
• Uses catalogs, databases, and manuals to identify parts required for repair or replacement.
• Assists customers, technicians, or field workers in finding the right parts.
• Customer Service:
• Interacts with customers or internal teams to discuss parts needs, offer advice, and provide quotes.
• May handle returns, exchanges, and warranty issues related to parts.
• Parts Delivery or Pickup:
• Ensures timely delivery of parts to job sites or other locations.
• In some cases, may assist with picking up parts from suppliers or other branches.
• Record Keeping:
• Maintains accurate documentation related to parts orders, deliveries, and inventory.
• Keeps track of pricing, warranties, and vendor relationships.
• Troubleshooting and Technical Support:
• Assists in identifying the causes of equipment or vehicle problems by recommending or supplying the necessary parts.
• Provides technical advice and support to internal teams or customers regarding part compatibility and usage.

Experience

• Experience in a Related Field such as Heavy Equipment Repair, Machinery Repair, or Construction Equipment Repair.
• Previous experience in a maintenance inventory management role.
• Knowledgeable of equipment repair processes
• Strong organizational skills with an ability to manage multiple tasks effectively.
• Excellent communication skills to facilitate customer interactions and team collaboration.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Education:

• High school or equivalent (Required)

Experience:

• Parts Specialist: 2 years (Preferred)

Ability to Relocate:

• Kansas City, MO 64120: Relocate before starting work (Required)

Work Location: In person