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Community First Services and Support Manager

Mains'l
Brooklyn, MN Full Time
POSTED ON 1/8/2025
AVAILABLE BEFORE 2/3/2025
About Us:
At Mains’l, we are dedicated to offering innovative supports that respond to people’s hopes and dreams. We believe in creating a flexible, casual work environment that promotes work-life balance while providing a variety of career growth opportunities in social services, behavioral health, healthcare, finance, and more.


Position Overview:
We believe in empowering individuals to take charge of their own services through self-direction. We provide the tools, information, and support needed for our participants to thrive.

Mains’l is currently seeking an FMS Manager to oversee our Community First Services and Supports (CFSS) Program. This person will play a crucial role in leading our CFSS program by educating others on the CFSS program while promoting self-direction.

Salary: Starting at $55,931.20 annually

Work schedule: Remote/Hybrid- there will be in office training, work time, and meetings that are in person

Key Responsibilities:
  • Deliver exceptional customer service to participants and stakeholders.
  • Collaborate with participants and case managers to manage service budgets efficiently.
  • Enhance program policies and procedures and successfully enrolling and educating new participants.
  • Educate current program participants on the CFSS program while promoting self-direction as a brand ambassador for Mains’l.
  • Conduct data entry and review of payable invoices and payroll processes.
  • Manage employer, employee, and vendor paperwork on an ongoing basis.
  • Maintain strong relationships through effective non-face-to-face communication.
Skills:
  • Excellent customer service and communication skills, both written and oral.
  • Proficient in Microsoft Office, particularly Excel; experience with database technology is a plus.
  • Strong problem-solving skills and the ability to work independently with minimal supervision.
  • Ability to manage multiple deadlines and priorities effectively.
  • Valid driver’s license and a satisfactory driving record.
What We Offer:
  • Competitive salary and comprehensive benefits package, including health, dental, life insurance, 401(k), long-term disability, paid time off, and education assistance.
Join Us:
If you're looking for a meaningful career where you can make a difference, Mains’l is the place for you! Visit our website to learn more about our mission and see if Mains’l is the right fit for you or someone you know. Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.

Salary : $55,931

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