Host/Hostess

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

Food and Beverage Outlets Host will be responsible for greeting and seating all guests; ensures all guests are welcomed with a warm, friendly, and enthusiastic greeting and seated comfortably to start their dining experience in accordance with Epicurean’s F&B standards and the Autograph Collection standards under the franchise of Mainsail Lodging & Development.

• Responsible for greeting guests in a friendly and genuine manner, escorting guests to tables, following all proper steps of service
• Ability to create a service experience for the guest that represents the F&B Outlets of Epicurean brand
• Monitors guests’ needs and the workflow of the restaurant and seats guests accordingly
• Maintain and manages Outlet’s reservations in restaurant’s reservation system
• Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards.
• Ability to converse with guests in a friendly, hospitable and informative manner
• Use a rotation method and track the sitting to ensure seating is fair
• Report to work on time and in proper uniform/approved attire
• Work as a team with all team members within the hotel
• Check greeter station assigned for cleanliness of area
• Ensure the front of the restaurant is clean and all objects are dust free
• Check all tables to ensure they are set up and ready to be seated with guests
• Communicate to servers when seating tables
• Assist servers when necessary and clears, sanitizes and sets tables as needed.
• Have knowledge of all areas within the hotel
• Ability to communicate to managers the flow of Outlets
• Never solicit tips
• Attend monthly department meetings and daily stand ups
• Ability to use POS (point of sale) system Oracle MICROS POS
• Assist managers and Supervisors with daily duties such as scheduling of stations
• Follow the procedures addressed in the training manual
• Perform other duties as management requests to service our guests.
  
  

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.