Training and Development Specialist

Description

The Training and Development Specialist will identify and monitor training needs within Mainstay, then design, plan and implement training programs, policies and procedures to fulfill those needs in alignment with the strategic goals of utilizing Social Role Valorization, Everyday Lives and Charting the Lift Course frameworks.  Responsible for coordination of training activities including: assessment of agency training needs, development and implementation of an annual training curriculum, and ensuring compliance with all state and county licensing and monitoring regulations as outlined in the PA Code Chapters 6100, 6400 and 6500.  This position plays a pivotal role in assisting the efforts of the Human Resources Department in completing its goal to be the Employer of Choice within human services and the Quality Department with its to be organization in compliance with regulatory requirements at all times.

Supervisory Responsibilities:

• Oversees day-to-day activities of new hire trainees and consultants.
• Evaluates the readiness of new hire trainees to advance from Orientation Training.

Responsibilities:

• Reviews existing training programs; suggests enhancements and modifications as needed to improve engagement, learning, and retention and/or to meet the changing needs of people supported, the organization, or the industry.
• Develops training curriculum from agency-wide assessment.
• Conducts new hire orientation programs with the Human Resources Manager.  Must be familiar with Mainstay Life Services’ personnel policies and procedures.
• Ensures training materials and programs are current, accurate, and effective.
• Provides training on use of Relias LMS. Open Future Learning LMS and other platforms to supervisors allowing them to effectively utilize LMS reporting tools to support their direct reports in achieving 100% training completion and compliance.
• Maintains current knowledge of new methods and techniques for training, as well as training requirements applicable to the organization and/or industry.
• Identifies problems and opportunities, such as operational changes or industry developments, for which training could provide assistance.
• Conducts or facilitates required and recommended training sessions.
• Coordinates and monitors staff credentialing.
• Organizes, develops or sources training programs to meet specific training needs
• Establishes and maintains professional relationships with external training sources.
• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
• Coordinates internal staff training registration utilizing LMS; coordinates program-specific and resident training as needed.
• Implements an assessment tool to measure training effectiveness; provide feedback to management.
• Manages agency training records; ensures that all training activities are properly recorded and maintained.
• Develops reports for management to monitor date-specific mandatory trainings, annual training hour requirement, and completion of all other elective/mandatory trainings
• Ensures compliance with all state and county licensing and monitoring regulations
• Ensures training milestones and goals are met while adhering to approved training budget.

• In collaboration with supervisor, prepares training budget.
• Handles logistics for training activities including venues and equipment.

Other duties:

• Reviews and provides suggestions to supervisor to enhance training processes.
• Updates job knowledge by participating in educational opportunities, reading professional publications, and maintaining industry networks.
• Active member of the retention committee.
• Maintains confidentiality of all staff and resident information.
• Responsible for the completion of other related duties as assigned.

Core Competencies

• Person Centered Care: The skill of providing a holistic care approach by understanding all person’s beliefs and values.
• Teamwork: The skill of demonstrating and fostering cooperation, communication, trust and consensus among individuals and groups.
• Ethics/Responsibility/Integrity: The skill of gaining the confidence and trust of others through honesty, authenticity, and acceptance of responsibility.
• Communicates Effectively: The skill of communicating both orally and in written formal in a professional and concise manner

Hours

• 37.5 hours per week. Monday through Friday

Physical Requirements

• Vision Acuity for the Position:    Vision is Essential   Vision is Non-Essential
• Environmental Conditions:     90% Inside – 10% Outside
• Workers may be Exposed to:   Cold   Heat  Dust  Mist  Odors
• Physical Requirements for the Position: ability to lift 50 pounds regularly, ability to respond quickly to sounds, ability to move safely over uneven terrain or in confined spaces, ability to see and respond to dangerous situations, ability to work in extreme weather, ability to wear personal protective gear correctly most of the day

Knowledge and Skills

• Strong PC skills required (Microsoft Word, Excel, PowerPoint, Outlook)
• Working knowledge training coordination
• Knowledge of 6100/6400/6500 regulations training requirements a plus
• Experience with Paycom and/or Relias LMS a plus
• Effective communication, verbal and written, with all levels of agency
• Professional presentation skills
• Must possess excellent customer service skills
• Must be organized, set priorities, meet deadlines and be detail oriented
• Ability to work in a fast-paced environment; proficiency in coordinating multiple tasks
• Ability to work both independently and as part of a team
• Must maintain strict confidentiality of all information in compliance with federal, state, county laws and regulations.

Education and Experience

• Bachelor’s degree, in human resources, or related field preferred; minimum of three years experience in recruitment, human resources, training coordination or DSP; or any equivalent combination of education and experience of the above requirements

Employment with Mainstay Life Services is an “at will” relationship. “At will” means that employment is of no specific length. It also means that employees and Mainstay Life Services both retain the discretionary right to terminate employment at any time if either is dissatisfied for any reason. I have reviewed the information contained in this job description and agree to accept the specific duties and responsibilities that may be assigned by my supervisor.

Mainstay is an Equal Opportunity Employer

All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other characteristics protected by law.

Qualifications

Salary : $27 - $30