What are the responsibilities and job description for the Installation Manager position at Mainstream Fiber Networks?
Job Title:
Manager of Installations
Reports To:
Director of Installations (Operations)
Department:
Operations
Location/County:
Harrison County
FLSA:
Exempt
Position Type:
Full-Time
Job Description
Summary
Mainstream Fiber Networks is seeking a Manager of Installations FTTH, MDU, SMB and enterprise services. This critical role is responsible for overseeing and managing all aspects of the fiber optic network installation process, ensuring efficient and timely delivery of services to customers. This role involves leading and coordinating teams of technicians, subcontractors, and vendors, while adhering to quality standards, safety regulations, and budgetary constraints.
Essential Duties and Responsibilities
- Project Management
Plan, organize, and manage FTTH, MDU, SMB and enterprise services installation projects from initiation to completion.
Develop and implement project schedules, allocate resources, and track progress. Ensure projects are completed on time, within budget, and meet quality standards. Identify and mitigate potential risks and challenges.
- Team Leadership
Lead, supervise, and mentor a team of FTTH, MDU, SMB and enterprise services installation technicians and subcontractors.
Provide guidance, training, and support to team members.
Monitor performance, conduct evaluations, and address performance issues. Foster a positive and productive work environment.
- Technical Expertise
Possess in-depth knowledge of fiber optic network installation techniques and best practices. Stay abreast of industry standards, technologies, and trends.
Provide technical guidance and support to installation teams. Troubleshoot and resolve complex installation issues.
- Quality Control
Implement and enforce quality control measures throughout the installation process. Conduct site inspections and audits to ensure compliance with standards.
Identify and address quality issues promptly. Maintain accurate records and documentation.
- Safety Compliance
Ensure compliance with all applicable safety regulations and company policies. Conduct safety training and promote a safety-conscious culture.
Investigate and report safety incidents.
- Communication and Collaboration:
Effectively communicate with internal and external stakeholders, including customers, vendors, and management.
Collaborate with other departments to ensure seamless project execution. Provide regular project updates and reports.
- Budget Management:
Manage project budgets and track expenses.
Identify cost-saving opportunities and optimize resource utilization.
Qualifications and Education Requirements
- Bachelor’s degree in management, or other related field is recommended with 5 (five) years of related experience, and 2 (two) years of managerial experience OR a high school diploma/GED with 9 (nine) years of direct related experience plus 2 (two) years of experience in a leadership or managerial capacity.
- Comfort in presenting data and financials to team and various other departments.
- Excellent interpersonal, verbal and written communication skills
- Experience working with multi-screen display
- Proficient in standard Microsoft tools such as Excel, Word, SharePoint, etc.
Preferred Skills
- Ability to multi-task as well as use critical thinking and problem-solving skills
- Demonstrate self-management and direction toward accomplishing goals and completing specific work assignments
- Demonstrate sound judgment and the ability to adapt and be flexible as new work requirements emerge
- Ability to work in a general office environment
Additional Notes
- This role is 65% office based while 35% would necessitate field visits to ensure quality, best practice standards and efficiencies are being met.
Mainstream Fiber Networks reserves the right to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an
employment contract, implied or otherwise.
