What are the responsibilities and job description for the Field Services Engineer position at Maintecx Machine Tool LLC?
Company Description
Maintecx Machine Tool LLC, founded in December 2012 and based in Minneapolis, specializes in the sales and service of top-quality fabricating and manufacturing equipment across the Upper Midwest. With a dedicated team of 12 skilled employees, Maintecx serves Minnesota, Wisconsin, South Dakota, North Dakota, Nebraska, and Western Iowa. Our mission is to enhance shop floor efficiency and quality using advanced technology and exceptional customer service, fostering long-term partnerships with customers, vendors, employees, and our region.
Role Description
This is a full-time remote role for a Field Services Engineer. The Field Services Engineer will be responsible for providing technical support, troubleshooting, and other maintenance needs for our customers. This role also involves delivering excellent customer service and maintaining high levels of customer satisfaction through timely and effective service delivery.
Qualifications
- Field Service and Troubleshooting skills
- Technical Support and Preventive Maintenance skills
- Strong Customer Service skills
- Excellent verbal and written communication skills
- Ability to work independently and remotely
- Experience with TRUMPF Equipment