What are the responsibilities and job description for the Sommelier-CONTESSA position at Major Food Brand?
POSITION DETAILS:
Major Food Group seeks Sommeliers!
MFG is hiring passionate and experienced Sommeliers with strong work ethic to help set and maintain the highest standards of service and professionalism.
RESPONSIBILITIES:
- Assist guests with wine, sake and champagne selection, consider their taste and budget when guiding them through the menu
- Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing
- Explain how our wines, sake or champagne menu compliments the items on our food and dessert menu
- Ensure all wines, sake and champagnes are presented and served correctly and all pouring techniques are adhered to as specified by company standards
- Inform and explain alternative wine, sake or champagne selections to guests should their choice be unavailable
- Provide engaged, friendly and attentive customer service to all guests
- Practice highest regards for safety within all areas and with all materials
- Follow and adhere to all standards set for by the Department of Health (DOH) and appropriate Federal/State Liquor Control Boards
- Perform all other duties as instructed by management
REQUIREMENTS:
- A minimum of 2-4 years of experience as a Sommelier in an upscale, high volume restaurant
- WSET certifications preferred or certifications from another accredited wine institution preferred
- Extensive knowledge of wine and wine service techniques
- Availability to work nights, weekends & holidays
- Positive attitude
- A “guest-first” mindset
- A passion for providing exemplary guest service
- Strong attention to detail
- Sense of urgency
- Clean and organized working habits
- A commitment to learning and continuous improvement
- Ability to think quickly on your feet and multi-task with ease
- Ability to take direction and to communicate effectively
