Assistant Server - Horn & Cantle - Summer Season 2025

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR VISION

Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

SUMMARY 

As an Assistant Server, your primary responsibility is to provide exceptional service by delivering food, beverages, and other items to guests promptly and accurately while maintaining a collaborative team environment. You will contribute to creating memorable dining experiences by adhering to service standards and ensuring seamless coordination with team members. 

The ideal candidate is a proactive and detail-oriented individual who thrives in a fast-paced hospitality environment. They possess excellent communication skills, a genuine enthusiasm for guest service, and the ability to adapt and respond to dynamic service needs with professionalism and grace. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

• Deliver food, beverages, and accompaniments to guests promptly and accurately.
• Uphold service standards, including greeting tables within 90 seconds, presenting menus, and offering recommendations.
• Maintain tables by clearing used items, setting new silverware, and ensuring proper presentation for each course.
• Manage water and wine service throughout the meal and adhere to bread service expectations.
• Perform side work, including station setup and breakdown (e.g., coffee, dessert, bar stations).
• Assist with to-go orders and drink preparation, including bar and barista service.
• Bus and reset tables as needed to support team efficiency.
• Communicate effectively with servers, kitchen staff, and management to ensure smooth operations.
• Actively participate in training and development opportunities to enhance skills.
• Address guest inquiries, assist with seating, and answer phones as required.
• Adhere to company policies, procedures, and service standards.

QUALIFICATIONS 

• Minimum of one year of customer service experience, preferably in the hospitality industry.
• Strong verbal and written communication skills in English.
• Highly motivated, flexible, and capable of working independently or as part of a team.
• Ability to interpret and follow instructions in various formats, such as written, oral, or diagram form.
• Proficient with basic computer skills, including email and software applications relevant to the role.
• Strong problem-solving and critical-thinking abilities.
• Professional demeanor and ability to maintain positive relationships with guests, colleagues, and supervisors.

WORK ENVIRONMENT 

• Operate effectively in a dynamic and, at times, high-pressure environment.
• Must adapt to frequent activity changes and interruptions while maintaining focus.
• Flexible schedule, including nights, weekends, holidays, and early morning or late-night shifts.
• Ability to stand, walk, and move for extended periods.
• Use hands to handle or feel, reach with arms, and perform movements such as stooping, kneeling, and crouching.
• Regularly lift up to 10 pounds and occasionally lift or move up to 25 pounds.
• Reasonable accommodations can be made for individuals with disabilities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.  

Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for future employment, they may reapply but will be considered a new employee for all purposes. 

HOURLY EMPLOYEE & SEASONAL EMPLOYEE BENEFITS

In addition to a great hourly wage, we think Lone Mountain Ranch offers more opportunities than most!

• Seasonal Bonus Program:
  • All hourly employees will be able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program. 
• Staff Cafeteria:
  • We also want to keep you hydrated and nourished. You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.
• Ranch Gratuity:
  • In addition to your hourly rate, you will receive a ranch gratuity unique to us.
• Ranch Wide Activities:
  • We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? If there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.
• Discounted stay in the cabin at Lone Mountain Ranch: 
  • If you book a cabin in advance, you will receive 25% off the current best available rate. Alternatively, if you wait until 14 days before your stay, you can book at a special employee rate of $100 per room, per night, meaning a one-bedroom cabin costs $100 per night and a two-bedroom cabin costs $200 per night. Please note, this rate does not include taxes, fees, and gratuities. This discounted rate is exclusively for employees and applies to the Bed & Breakfast package. All requests will be reviewed by Auric Road. Requests will be reviewed Monday - Friday. Once approved, the employee will be contacted, and the booking will be processed with the Lead Sales & Reservation Agent. Requests are based on availability. Blackout dates do apply. 
• Arrival
  • While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should you come to us by air. 
• Uniforms:
  • Receive free uniforms from the ranch and you’re ready to become a valuable member of the Lone Mountain Ranch team!
• Opportunity to move to Full-Time, Regular Status and receive additional benefits.
  • If you remain with us for 1 full year and worked a minimum of 1560 hours during our 12-month lookback period (that takes place at the end of each year), you are eligible to move to full-time status. Full-time status means Vacation and Sick pay, medical, dental, life and vision insurance. This will be effective the first of the month following 30 days of your full-time employment hire date or status. The Ranch will pay for 80% of the premiums for employees and any dependents. Employees will be responsible for paying the remaining 20% of the premiums. Payment is deducted automatically from the employee’s semi- monthly paycheck at a pre-taxed rate.