Club Server - Full Time

Club Server

Key Relationships

Reports to: Food & Beverage Manager, Assistant Food & Beverage Manager

Direct reports: N/A

Other key relationships: Across Departments

A Club Server's responsibility is to provide exceptional experiences and memories for members, guests, and prospects during their visits to our dining outlets.

Responsibilities

• Provide a dining experience consistent with the standards of the club in all areas of member service.
• Greet all members and guests politely and promptly, seat them, explain menu as needed as well as daily specials and beverages.
• Maintain cleanliness and organization of all front of the house work areas at all times.
• In the absence of a bartender, follow recipes for cocktails, syrups, and all house-made ingredients.
• Laws and regulations are to be adhered to at all times.
• Learn ins and outs of point of sales system, reservation system(s) and electronic club communiation tools.
• Enters all transactions accordingly into POS system, and charges members accounts accurately.
• Educate yourself with extensive knowledge of all food and beverages and ingredients.
• Demonstrate sense of urgency for responding to members needs during all interactions.
• Ensure timely delivery of food and beverages.
• Comprehensive knowledge of wine and serving techniques.
• Knowledge of food/wine pairing recommendations.
• Any other duties as assigned.
• Execute food and beverage service in other restaurants, comfort stations, and special events as assigned by management.

Competencies for Success in the Role

• Demonstrates respect for and appreciation of Hawaiian values, history, and culture, understanding its implication in one's work, in fostering meaningful relationships, and in embracing the community served.
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Minimum of 2 years experience as a waiter in a full-service restaurant.
• Ability to work in a team environment.
• Proof of a negative TB test.
• Valid state of Hawaii liquor card.
• Ability to stay calm and focused during the busiest of times.
• Ability to work a flexible schedule, including evenings, weekends, and holiday and a shift greater than eight (8) hours in length.
• Ability to read, write, speak and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors, standing, walking, and moving for periods of greater than four (4) hours, and lifting, carrying, bending, stooping, squatting, reaching, pushing and pulling.

About Discovery Land Company

Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts throughout North America. We have grown to be the premier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service. We don't build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable.

About Makena Golf & Beach Club

Makena Golf & Beach Club boasts breathtaking ocean views, stunning mountain landscapes, and immaculate crescent-shaped sandy beaches on Maui - one of the most popular island destinations in the world. Discovery Land Company's vision for Makena Golf & Beach Club is guided by the desire to create a community that balances what has come before and new innovations to create a cohesive community. Makena Golf & Beach Club is an exquisite private golf and beach community with over a mile of pristine coastline and acres of ocean-view land that extends from the Pacific Ocean to the mountain on Maui's south shore. Makena will feature Discovery Land Company's unparalleled amenities, acclaimed member services and celebrates Outdoor Pursuits programs to create family memories and experiences like no other in the world.

This job description may not comprise all duties, responsibilities or skills that may be required to be performed. Management has the right to change or delete information from the job description at any time without notice. The company is responsible to provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position.