What are the responsibilities and job description for the Administrative Assistant/Office Manager position at Making A Difference Foundation?
The administrative assistant will support a fast pace CEO and be responsible for a broad range of generalist HR administrative and coordinator duties. This position will require initiative, judgment, independent decision making and guest service skills. The professional in this position must project warmth and enthusiasm toward internal and external visitors. This person will be a proactive member of the team by volunteering and participating in events and committees while providing input and suggestions.
Responsibilities
Responsibilities include but are not limited to:
Answer, screen & route telephone calls and use appropriate telephone etiquette
Assists in responses to internal/external guests including letters, phone calls and coordination of in-person service recovery
Serve as an HR partner and assist in the recruitment and onboarding processes, benefits enrollment and administration, employee record keeping, training administration, etc.
Must have the ability to incorporate creative approaches to various projects by taking initiative and working independently
Prepare reports and/or special projects, which may include data collection, coordination, final copy preparation, distribution, etc.
Responsible for filing active and inactive employee documents and files
Respond to all employee and applicant inquiries in a courteous and professional manner within 24 hours of receiving the call
Become familiar with all department functions within the casino in order to communicate on them effectively and accurately
Develop messages and effectively use vehicles to ensure consistent, integrated and comprehensive system of communications
Other duties as assigned
Draft letter
trach staff and manager schedules
Manage CEO Calendar
Qualifications
A bachelor's degree or equivalent combination of education and/or experience required
Two years of clerical/administrative experience within Human Resources preferred
Advanced computer skills including Microsoft Office – Word, Excel and Outlook required; PowerPoint and Visio strongly preferred; Proficiency with Microsoft office products
Experience in the hospitality/entertainment industry preferred
Must operate well in a team environment as well as perform job duties with little supervision
Ability to work flexible schedules including nights, weekends, and holidays
Ability to maintain a flexible working attitude, while performing job duties in stressful situations or handling complex communication
Adhere to regulatory, departmental and company policies in an ethical manner
Must be able to professionally handle sensitive information and maintain complete confidentiality
Supports HR team with additional duties and projects as needed
Assists with receptionist duties and special projects as needed
Excellent organizational and multitasking skills
Excellent understanding of English, both written and verbal required. Spanish experience a plus
Must be a creative, high energy, hands on professional who can successfully multitask in a fast-paced environment.
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