What are the responsibilities and job description for the Community Support Worker position at Making Opportunity Count Inc?
About Us : Making Opportunity Count is a non-profit human services agency dedicated to creating positive change and enhancing the lives of individuals and families in Fitchburg, MA. We are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is driven by a shared passion for making a lasting impact
Position Overview :
The Shelter Associate will report to the Shelter Management Team and will ensure the shelter is welcoming and safe for residents in a manner that is consistent with MOCs standards of practice.
Available Shifts :
Saturday : 12pm-8 : 00pm
Sunday : 12pm-8 : 00pm
Essential Duties and Responsibilities :
- The Shelter Support Worker greet residents in a friendly, professional manner.
- Communicate shelter rules to clients and enforce rules as necessary.
- Respond to questions and concerns from residents in a professional manner and refer complaints to the appropriate staff.
- Report any breach of policy or procedure immediately to your supervisor or the Shelter Director.
- The Shelter Support Worker attend and participate in staff meetings.
- Follow established procedures related to scheduling and staffing issues.
- Meet weekly with Supervisor and address any job-related issues and receive feedback and support.
- Follow established procedures related to visitors.
- Maintain all public areas (offices, stairs, hallways, etc.) in a clean orderly manner (including outside)
- Address emergency situations, as necessary.
- Follow all agency and mandated guidelines related to security, safety, and confidentiality.
- The Shelter Support Worker is responsible for reviewing all log entries and new memos posted daily.
- Log all relevant information in the appropriate format in daily log.
- Submit accurate timesheets on a timely basis.
- Greet, assist, and orient volunteers.
- Perform other related duties as needed or as directed.
Required Qualifications and Skills :
Work Authorization :
EEO Statement : Making Opportunity Count is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.
Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Join our team at Making Opportunity Count and experience a range of fantastic benefits that enhance your work-life balance and overall satisfaction :
Join us at MOC and experience a workplace that values your well-being and personal growth!
Compensation details : 22-23.5 Hourly Wage
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