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Stabilization Case Manager

Making Opportunity Count Inc
Auburn, MA Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/18/2025

Job Description

Job Description

About Making Opportunity Count

Making Opportunity Count’s mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support.

Position Overview :

The Stabilization Case Manager is responsible for providing ongoing case management services to our families once they vacate shelter and move into their new apartments. Once families enter the Stabilization Program, the Stabilization Case Manager must focus on continuous barrier reduction to ensure the family’s long-term success once the program ends and continue to assist the family in developing the skills and resources needed to sustain housing. Families are typically in the Stabilization program for up to three years.

Essential Duties & Responsibilities :

  • Monitor intake, assessment, and data entry in a timely manner for all program clients, utilizing appropriate forms and assessment tools.
  • Regular communication with the Property Owner to ensure program compliance.
  • Assisting families with tenancy concerns as they arise, such as developing a budget plan, reporting any maintenance concerns to the property owner, and addressing any reported behavior concerns with the family.
  • The Case Manager assist families with enrolling in entitlement benefits (SNAP, TAFDC, SSI)
  • Work collaboratively with community partners.
  • Conduct regularly scheduled meetings with families.
  • Keep supervisor aware of any concerns or potential problems.
  • Attending appropriate meetings and trainings as needed.
  • Perform all other duties as assigned by the Shelter Manager and / or the Director of Shelter Case Management.

Required Skills / Abilities / Competencies :

  • Demonstrated case management skills.
  • Strong written and verbal communication skills.
  • Excellent interpersonal skills.
  • Must be empathetic to the needs of a diverse socio-economic population.
  • Supervisory Responsibilities / Key Relationships :

  • No supervisory responsibilities
  • Must maintain positive relationships with Shelter Management
  • Required Education and Experience :

  • Minimum two (2) years of experience
  • Associate’s or Bachelor’s degree in Human Services, or related field
  • Minimum 7 years of human service experience.
  • Other duties :

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

    Work Hours, Working Styles, and Additional Benefits :

  • This role is primarily required to be in person, with limited opportunities for hybrid work
  • Work must occur between Monday-Friday 8 : 00am-5 : 00pm
  • Able to travel in between shelter locations.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Compensation :

    A salary within the range of $51,000 - $69,000 will be provided to the successful candidate having met the minimum requirements for the position consistent with the Making Opportunity Count compensation philosophy. The candidate’s exact placement will be determined based on factors consistent with Making Opportunity Count’s compensation framework. Making Opportunity Count offers a competitive benefits package including :

  • Health, Dental, and Vision Insurance
  • Company Paid Life Insurance and Long-Term Disability
  • Flexible Spending Accounts
  • 15 Paid Vacation Days
  • 12 Paid Sick Days
  • 13 Paid Holidays
  • Hybrid Work Opportunities
  • Student Loan Forgiveness Assistance
  • Tuition Remission
  • Pet Insurance
  • Employee Discounts
  • Professional Development Opportunities
  • On-Demand early pay access
  • Immediate 403b Employer Contribution, 100% Vesting on Day One!
  • Research shows that candidates from marginalized populations are less likely to apply for jobs unless they believe they meet every single one of the qualifications in a job description. Making Opportunity Count is committed to building a diverse, equitable, and inclusive organization. We strongly encourage interested individuals to apply, even if they don't believe they have every quality, strength, and experience listed above. We especially encourage applicants with the lived experience to apply for roles in our organization.

    Affirmative Action / EEO Statement :

    Making Opportunity Count is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.

    Salary : $51,000 - $69,000

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