What are the responsibilities and job description for the Field Service Engineer position at Makino?
Makino is a world leader in metal-cutting and machining technology. As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die / mold and other industries worldwide, they make them with Makino.
The Opportunity
The Field Service Engineer is a member of the Customer Support Department and is responsible for the installation, maintenance, trouble shooting and repair of Makino machinery at customer locations. We are seeking customer focused professionals with a positive attitude and great customer service skills. We will provide training for a strong mechanically inclined individual. Paid training, company vehicle, OT after 8 hours / day.
Essential Duties
- Install, train and provide technical knowledge and troubleshooting on team product line at the customer's facility
- Provide a communication link between customer and Makino
- Create and develop procedural documentation
- Use and understand the Customer Support computer system
- Support the Product Specialist on a rotational basis
- Support the Knowledge Products Team as a Subject Matter Expert
- Occasional participation outside of the team product line.
Qualifications
Education and Experience
Certifications, Licenses and Registrations
We believe that the interests of our company and people are inseparable, and we are committed to developing a diverse team of creative and independent professionals. Employees enjoy a stable work environment from a company with years of success and growth in the machine tool industry.
Makino offers competitive pay, generous benefits and ongoing training.
Makino is proud to be an EEO / M / F / Disabled / Vets employer
Makino is a government contractor and, as such, must comply with Executive Order 14042 which mandates vaccination of employees.
