What are the responsibilities and job description for the Field Service Engineer position at Makino?
Makino is a world leader in metal-cutting and machining technology. As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die / mold and other industries worldwide, they make them with Makino.
The Opportunity
The Field Service Engineer is a member of the Customer Support Department and is responsible for the installation, maintenance, trouble shooting and repair of Makino machinery at customer locations. We are seeking customer focused professionals with a positive attitude and great customer service skills. OT after 8 hours, company vehicle provided,
Essential Duties
- Travel to customer location to install, troubleshoot maintenance and repair and provide technical knowledge and support.
- Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues and determine solutions.
- Ensure proper documentation regarding machine issues, repairs, installation, and troubleshooting techniques.
- Possess and maintain and in-depth knowledge of machine tool industry and Makino product lines.
- Train customers on functions of the machine.
Qualifications
We believe that the interests of our company and people are inseparable, and we are committed to developing a diverse team of creative and independent professionals.
Employees enjoy a stable work environment from a company with years of success and growth in the machine tool industry.
Makino offers competitive pay, generous benefits including medical / dental, 100% company paid LTD / STD, start out with 3 weeks vacation and one week personal time (unless otherwise dictated by state law), bonus program, wellness program and ongoing training.
Makino is proud to be an EEO / M / F / Disabled / Vets employer.
