What are the responsibilities and job description for the Workplace Experience Coordinator position at Malace HR?
Malacehr is looking for a highly organized and proactive Workplace Experience Coordinator to oversee the daily operations and foster a productive, positive work environment across our remote offices. In this role, you'll use your exceptional customer service skills, problem-solving abilities, and strong collaboration with internal teams and external partners to ensure smooth office operations and a great employee experience.
Key Responsibilities:
- Maintain office safety, cleanliness, and overall operational efficiency
- Organize, plan, and execute small to medium-sized internal events
- Manage food and beverage programs to support employee well-being
- Assist with employee onboarding and offboarding processes
- Coordinate space planning, including updates to floor plans and office moves
- Serve as the main point of contact for vendors regarding site services and maintenance
- Respond to urgent maintenance issues and manage Jira tickets as needed
- Assist with budget planning and office-related spend management
- Handle purchasing of office and kitchen supplies when necessary
- Collaborate with property management for work order requests
Ideal Candidate Traits:
- Outstanding customer service and interpersonal skills
- Ability to interact professionally with all levels of personnel, customers, and vendors
- Strong organizational and time management abilities
- Excellent communication skills (both verbal and written)
Qualifications:
Minimum Requirements:
- 3 years of operational experience, including customer service, vendor management, and invoice processing
- Proficiency with Google Suite (Docs, Sheets, Slides)
- Flexibility to work additional hours when necessary
Preferred Requirements:
- Bachelor's degree (strongly preferred)
- Background in Hospitality
- Experience in facilities management or workplace operations
- Familiarity with Jira or similar ticketing systems
- Knowledge of space planning and office move coordination
- Event planning experience
- Familiarity with vendor management and contract negotiation
Salary : $18 - $22
