What are the responsibilities and job description for the Medical Office Receptionist position at Malheur Memorial Health Clinic?
Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations of our medical office, ensuring a welcoming environment for patients, and facilitating efficient communication between patients and healthcare providers. This role requires strong customer service skills, proficiency in medical scheduling, and familiarity with medical office procedures.
Responsibilities
- Greet patients and visitors in a friendly and professional manner.
- Manage phone systems to answer calls, schedule appointments, and respond to inquiries.
- Perform medical scheduling for patient appointments, ensuring optimal use of provider time.
- Maintain patient records and ensure all information is accurate and up-to-date in the computerized system.
- Process insurance information, including Medicare, and verify patient eligibility.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Provide excellent customer service by addressing patient concerns and inquiries promptly.
- Collaborate with healthcare professionals to ensure smooth patient flow within the office.
- Support the dental clinic operations if applicable, including scheduling dental appointments.
- Assist other staff in prior authorizations/ medical record retrieval.
Qualifications
- Previous experience as a Medical Receptionist or in a similar role within a medical office or dental clinic is preferred.
- Bilingual skills are a plus to assist diverse patient populations.
- Proficiency in using phone systems and computerized scheduling software such as Athenahealth is highly desirable.
- Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
- Excellent communication skills to interact effectively with patients and staff.
- A commitment to providing exceptional customer service in a healthcare setting.
Join our team as a Medical Receptionist where you will play a vital role in creating a positive experience for our patients while supporting our healthcare providers!
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Bereavement leave
- Continuing education credits
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Health savings account
- Paid sick time
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18 - $19