Demo

Business Process Owner -BPO

Malin
Addison, TX Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/20/2025

MUST HAVE Dynamic 365 experience.

POSITION IS ONLY IN THE Dallas / Fort Wortha & in office often.

Job Title : Business Process Owner

Job Summary : We are seeking a highly skilled and experienced Business Process Owner (BPO) to join our team. The BPO will be responsible for overseeing and optimizing end-to-end business processes, ensuring alignment with our strategic goals, and driving the successful implementation and utilization of Dynamics 365.

Key Responsibilities :

Process Mapping & Validation : Own the effort to map out current (as-is) and future (to-be) business processes. Identify inefficiencies and validate proposed new workflows in Dynamics 365.

Implementation & Integration : Collaborate with functional consultants and technical teams to shape how Dynamics 365 will be implemented and integrated into existing business processes.

Data-Driven Decision Making : Utilize business intelligence and analytics tools within Dynamics 365 to monitor process performance, identify bottlenecks, and suggest improvements.

Documentation & Training : Create and maintain comprehensive documentation of business processes. Train end-users and ensure they are proficient in using Dynamics 365.

Continuous Improvement : Continuously assess and improve business processes to enhance efficiency, reduce costs, and support business growth.

Qualifications :

Experience : Proven experience as a Business Process Owner or similar role, with a strong background in business process management and optimization.

Technical Skills : In-depth knowledge and hands-on experience with Dynamics 365. Familiarity with its modules and capabilities is essential.

Analytical Skills : Strong analytical and problem-solving skills, with the ability to leverage data to drive decisions and improvements.

Communication : Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

Leadership : Demonstrated leadership abilities, with a track record of driving change and influencing others.

Preferred Qualifications :

Certifications : Relevant certifications in Dynamics 365 or business process managem ent.

Education : Bachelor's degree in Business Administration, Information Technology, or a related field.

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